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Riverside Hotel
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Reviews (1,171)
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All reviewsthe riverswimming lessonsleisure facilitiessauna and steam roomswimming poolkendal castlecar parklovely hotelself servicetown centregood sizefamily roomevening mealironing boardshort breakbuffet breakfastnight break
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963 - 968 of 1,171 reviews
Reviewed 1 April 2012

We booked our two night stay via the £99 for 2 nights Travelzoo deal. This proved to be excellent value for money.
Our double room was on the first floor and a bit on the small side but it was clean, comfortable and well furnished. The hotel provided plenty of tea, coffee and milk in the room, much better than the usual couple of sachets found in most hotels - and there were loads of hangers in the wardrobe, too!
We didn't eat in the hotel, other than breakfast, which was standard 'full English' buffet. Nothing spectacular but a reasonable choice of food.
The staff at the hotel were pleasant & helpful and we would have no hesitation in staying there again.

  • Stayed: March 2012, travelled as a couple
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Thank feelymerl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_ManagerSLH, Public Relations Manager at Riverside Hotel, responded to this reviewResponded 4 April 2012

Thank you for this lovely review. We are really pleased that you enjoyed the stay and were happy with the facilities that we provide. We hope that you stay with us again on your next visit to the Lake District.

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Reviewed 28 March 2012

First class 3 night break at this hotel.
The food was excellent and the service was great too.
The General Manager Helen Clark is such a lovely person. Nothing was too much trouble and she is such a great worker. (Senior Directors Take Note).

The small team of staff are all true professionals.
We thank you ALL for a great break and look forward to staying with you again.

Room Tip: I was told that all rooms have a river view. So there shouldnt be any problems. When booking your meals ask for a riverside view table.
  • Stayed: March 2012, travelled as a couple
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1  Thank Epicurianguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_ManagerSLH, Public Relations Manager at Riverside Hotel, responded to this reviewResponded 4 April 2012

What a fantastic review, thank you very much! Helen and her team will be very pleased to hear that all their hard work is appreciated and that you enjoyed your stay at the hotel. We look forward to your return visit!

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Reviewed 26 March 2012

Had a lovely 3 course evening meal at the Riverside hotel, food was excellent, service good and atmosphere lovely. They even took taste card so we got 2 for 1 only costing us £25 for 2 three course meals (drinks on top) would highly recommend!

Room Tip: Ask for window seat overlooking the river, nice outlook!
  • Stayed: March 2012, travelled with friends
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Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_ManagerSLH, Public Relations Manager at Riverside Hotel, responded to this reviewResponded 4 April 2012

Thank you very much for this lovely review of our restaurant. We really appreciate you letting us know how much you enjoyed the meal and hope that you will come back and dine with us again soon!

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Reviewed 25 March 2012

We have just returned today from a wonderful weekend at the Riverside hotel. We arrived a bit stressed by our Sat Nav directions and struggled finding the car park but this was soon forgotton. We were greeted by a very friendly receptionist and given directions to our room -205. The room was okay it not a little cramped, especially the bathroom and were a little disappointed to read other reviews were people had been given suites for the same price. We cannot complain too much though as it was still excellent value for money. We had the evening meal on the first night which was very good, as was breakfast each morning. The leisure facilites are brilliant for a 3 star hotel and it is very handy for the centre of Kendal and access to the lakes. Thank you so much Riverside Hotel for a truly wonderful weekend especially the blonde waitress who always had a lovely smile and made us feel very welcome. We will definetely be back...............

Room Tip: Ask for a suite if booking a deal they are very spacious and no extra cost
  • Stayed: March 2012, travelled as a couple
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1  Thank Ellie1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_ManagerSLH, Public Relations Manager at Riverside Hotel, responded to this reviewResponded 4 April 2012

What a great review, thank you very much! We are very pleased that you enjoyed your stay with us and found it to be good value for money. Our staff really appreciate your lovely comments and hope that you visit again soon.

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Reviewed 24 March 2012

The Riverside Hotel is smack in the middle of Kendal. As the name suggests it is overlooking the river. Everywhere is an easy drive to The Lakes - particularly Lake Windermere. The Hotel carpark is very private and is integral, alongside, the hotel. There is a swimming pool and gym club which is also part of the hotel. The hotel is deceptively large- but cosy. The same goes for the rooms. I would put everything on a par with Premier Inns - but with some extra 'ticks'. The Breakfasts were excellent and plentyful. I asked for a steak (medium-to-rare) on the first night and the Chef got it 'just right'. This is always a good test for cuisine. The Dining room was well laid out, overlooking the river - but...this was a good example of how not to light a dining room! ALL the lamps were bare fluorescent lamps (somebody has taken carbon emissions to it's enth degree without consideration for any ambience). Bathrooms were extremely clean and spacious. Nice large wall mounted televisions in the room. Minor errors from the foreign staff: I asked for a large whisky and received a single (what is a large they asked?). Twice they got the morning newspapers wrong - no matter, otherwise no complaints from this hotel.

  • Stayed: March 2012, travelled with friends
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Thank Ronald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_ManagerSLH, Public Relations Manager at Riverside Hotel, responded to this reviewResponded 4 April 2012

Thank you for this great review. We are really pleased that you enjoyed your stay with us, and that the food was to your liking. We really appreciate the extra ticks, as we work very hard to give a more personal service than is received at a Premier Inn or the like. Your suggestion regarding the restaurant has been noted, we do apologise for the mix up with the drink. The waitress who served you is very new and training is our priority at the moment. We hope that you come and stay with us again in the future!

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