We stayed for 2 nights at the beginning of July. The hotel is in the town centre so I was really pleased that they have a free guests' carpark under the hotel.
Nice big room with great river view. Generally very clean. The top of the wardrobe is ideal for storing suitcases so a quick dust would be nice.
Restaurant staff were excellent and very friendly. I suspect someone had phoned in sick on the Thursday evening but the Assistant Manageress dealt with the situation well and smiled throughout! Also the young girl who was helping her was clearly very new but was also friendly and helpful. One thing I would say is that the American waiter did not deserve the ignorant, rude comments from one of your Scottish guests on Thursday morning. That was totally uncalled for.
A couple of negatives. One of the receptionists was less than helpful when my wife asked for more milk for our room and when I called reception to query if the internet was working as I couldn't connect I was advised to try to connect in the bar area.
Why is the heated towel rail permanently on? Even when the room keycard is removed ( which switches off the electric) the rail is on. Makes the bathroom like a sauna.
More positives than negatives and we will visit again.
- Official Description (provided by the hotel):
- The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more less
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- Also Known As:
- Riverside Hotel Kendal, Lake District