Frantically booked this hotel as a last minute search for half term, confirmed booking and then decided to check Trip Adviser (yes i know, i'm a numpty). I was horrified to read the reviews listed against the hotel as they were so mixed. The poor ones really concerned me so much so, i had to call the hotel for an explanation. I spoke to the manager who talked me through the bad reviews and reassured me to continue with the booking.
Arrived Monday and have to admit i was pleasantly surprised, ok the hotel in side is still a bit dated and getting to breakfast each day was a task (rabbits warren) but the leisure facilities, bar and our room were very good. I can't comment on the food as we did not eat there but i was impressed by the staff and their helpfulness . I would rate this hotel as good, unfortunately the trip adviser scale only offers average or very good
This hotel is ideally placed for thoses looking to explore the lake district for a few days but not wanting to pay the extortionant prices and also very close to the motorway.
- Official Description (provided by the hotel):
- The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more less
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- Also Known As:
- Riverside Hotel Kendal, Lake District