The rooms were very clean and spacious. The food was good but the wine was expensive.
The spa was good except the security. The staff at the spa did not have locks for the lockers and did not offer any alternative security. We had some clothing stolen as the spa is also a private gym club open to paying members from the public. The hotel staff were quite apathetic about the theft even up to director level, who advised we call the police.
The fire escapes were used as storage facilities for all sorts of things including mattresses, vacuum cleaners, stacks of towels and sheets, boxes,etc. Not safe at all.
If you are going to use this hotel check your escape route carfully.
- Official Description (provided by the hotel):
- The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more less
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- Also Known As:
- Riverside Hotel Kendal, Lake District