We spent 3 nights on a New Year BreakThe hotel is lovely ;food was good and the leisure suite was excellent. .We were promised a welcome drink and canapes on the first night. That didn't happen and the welcome drink was switched to New Year's Eve.(no canapes!)There was no "host" in attendance--an oportunity was lost to make people feel part of a celebration.In fact we didn't realise who the manager was until she hosted the quiz on the 3rd night.The staff were individually very good but there seemed to be a lack of overall organisation.The meal on New year's Eve was excellent but took a long time to serve.The ceilidh was OK but the disco was awful. The 2 presenters lacked enthusiasm--music played was cheap downloads (not original artists) and quite wrong for dancing to and for the age group in the room.The highlight of the evening was in fact the "zoomer " balloons.
The Manager should have been there and taken responsibility for this.
- Official Description (provided by the hotel):
- The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more less
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- Also Known As:
- Riverside Hotel Kendal, Lake District