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“Exceptional customer service!”
Review of Romneys Apartments

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Romneys Apartments
Certificate of Excellence
Brisbane
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Exceptional customer service!”
Reviewed 5 June 2014

Can't rate Romneys highly enough. We stayed 4 nights in Lodge 2 which was very comfy and warm with the morning sun streaming through the French doors of the living room. The customer service was wonderful, especially from Siena who was so helpful, even organising our laundry for us. The lodges are attached to a pub which has a fine selection of beers and has a wonderful ambience. Each evening we enjoyed tasting the various beers and ciders available on tap at the bar before heading back to our lodge to cook dinner. We did eat at the pub as well - lovely food but huge servings, so make sure you're hungry!
We had some problems with the hot water but these were fixed very promptly.
We would definitely recommend Romneys for anyone looking for apartment accommodation close to the lakes but away from the busy tourist towns such as Ambleside or Windemere. The bonus of staying in Kendal is it's proximity to the West Yorkshire Dales, which adds another dimension to a holiday in the Lakes District.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Pamsjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
London, United Kingdom
1 review
Reviewed 14 May 2014

Family of five stayed in the three bedroom apartment which was ideal. Well equipped and comfortable with plenty of space to hang out during Lake District showers! Playground stops the children getting bored. Staff very welcoming and helpful. Good location for Kendal and surrounding area. Bar serves excellent real ales, good wines and has a great menu. Sunday carvery was very popular!

  • Stayed May 2014, travelled with family
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    • Location
    • Sleep Quality
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Helpful?
Thank Craig P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan, United Kingdom
2 reviews
Reviewed 8 May 2014

We recently returned to Romneys (Lodge 2) and yet again we couldn't fault the apartment, restaurant or staff. Based in a great location for exploring the lakes the apartment is beautifully designed with a modern, comfortable and homely feel. The bedroom is a lovely size and the bed is a dream to sleep in. The high standard of décor is also reflected in the restaurant which offers a lovely atmosphere and amazing food.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Pamela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 2 May 2014

We stayed in Lodge 2, two double rooms. The beds were amazing! So big and comfy. Lovely modern decor, kitchen was great. We arrived on a Sunday and joined in the pub quiz which was fun. Carvery was also amazing, really good value for money!
The only bad things I can say was that our toilet seat was loose and we had no teabags or sugar, the staff were very happy to get us anything we needed though! Would go again :-)

  • Stayed April 2014
    • Value
    • Location
    • Rooms
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Helpful?
Thank JaneBlyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 29 April 2014 via mobile

We stayed 3 nights and were very happy with the apartment. Clean, spacious for a family of four, with a pleasant country style decor. Staff were great, especially James who even let me borrow his car care kit to remove a scratch from my rental car. Just exceptional service.

Stayed April 2014, travelled with family
Helpful?
Thank Ashok B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 21 April 2014

Fantastic accommodation, stayed as a large group and was perfect for us all. Apartments are very well designed and renovated, lovely and clean and real comfy beds. Stayed with lots of kids of differing ages who all loved the park. Stay topped off with a beautiful carvery on Sunday!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 April 2014 via mobile

The apartment seemed very new. It was well kitted out with spacious rooms, good quality linen, a well equipped kitchen area, large TV and wifi throughout. The apartment accommodated 5 of us well with the only downside being lack of eating area - there was a table but only 2 chairs.
We didn't eat in the pub but it seemed welcoming and friendly. The staff were helpful when we needed a few bulbs replaced and extra utensils.
Only downside was the housekeeping - the carpets could have been cleaner and the beds were strangely made, meaning we had to remake them.
A good spot to explore the Lakes from although Kendal itself didn't seem to have much to offer.

Stayed April 2014
Helpful?
1 Thank Kzroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Romneys Apartments

Property: Romneys Apartments
Address: Milnthorpe Road, Kendal LA9 5HG, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites
Hotel Style:
Ranked #2 of 15 Speciality Lodging in Kendal
Price Range (Based on Average Rates): ££
Number of rooms: 5
Reservation Options:
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Also Known As:
Romneys Apartments Kendal, Lake District

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