My family and I have just returned from a 2-night stay at this hotel. As previous reviewers have commented, the owner is obviously a smoker and the smell of cigarette smoke permeates throughout the premises. It was so strong during our first evening that it affected my eyes.
The owner mentioned within the first ten to fifteen minutes of our arrival that due to the building being Grade II listed the windows are only single glazed and that there are restrictions on what they can and cannot do to the property. I'm not familiar with the listed building restrictions but surely it does not prevent internal redecoration? The whole place needs a complete refurbishment. The staircase, some of the floors and walls, and even the toilet in our shower room were not level, which if the property was better maintained would be considered quirky and amusing. The woodchip wallpaper, floral carpets and old paintwork look tired and dated. Our bedroom had a washbasin, the toilet and shower were adjoining. All were spotlessly clean but the washbasin was cracked, the toilet crooked and the shower screen broken.The bed linen and towels were spotlessly clean and the bed comfortable. Room tea making facilities were basic. The hairdryer provided in the room was of good quality. There was a small television which picked up the usual digital channels but the satellite connection for Sky was often interrupted. The Hotel provides free WiFi, a great bonus, as was the free, entry-code controlled parking.
Breakfast is served in a dining room at the front of the property. Grapefruit segments, prunes, and a range of cereals (Weetabix, Special K, Cornflakes, Museli) were available. There was also a jug of orange juice; it was not fresh; probably long life. The cooked breakfast was obviously provided on a budget. The sausages were of very poor quality, probably frozen and with very little meat content. The bacon was very salty and the mushrooms out of a tin. There was a range of jams, marmalades and marmite on the table and toast was provided upon request, as were tea and coffee. If you are looking for a bit of luxury then the Highgate is not for you. If you are on a walking holiday and happy to 'make do' with a clean bed and hot shower then you may find this bearable.
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- Also Known As:
- Highgate Hotel Kendal, Lake District