I would like to rank the Crow Park as good rather than very good. It is clean, the food is quite good and the service is ok but the rooms are very small, basic and slightly overpriced.
We were not shown to the rooms and there was no offer to help with cases. In all other respects the service was quite good though. The waiting staff were attentive and efficient.
For each day that we planned walking the owner made us hot thermos flasks of tea, free of charge. The owner was also generally pleasant and helpful.
The furniture was basic although the beds were very comfortable. The single rooms are extremely small. We have stayed in the family room in the past which is a reasonable size, so this was quite a shock. There are a number of guest houses nearby all with cheaper tariffs. I'm sure those rooms wouldn't be any smaller and would mostly likely
be bigger. The rooms were very clean and were well cleaned each day. The desk space was extremely small. There was no clock so I used my blackberry as an alarm clock.
There a few indicators of cheapness. There are no hooks on the doors for hanging coats, bathrobes etc. The tumblers in the en-suite are plastic instead of glass. The toiletries are not topped-up every day (presumbly they get replenished when they run out completely), the hospitality tray didn't have any biscuits, water or hot chocolate, but at least they used real milk (UHT) instead of powdered. The shower head in my sons room broke during normal use (we reported this and they said they would fix it but this happened on the morning we were leaving so we don't know if they did fix it). There is a TV in each room but no satellite channels and the screen is extremely small. We brought laptops with us and used those instead. The hotel provides free wifi (password protected) and we connected to it with no problems. The connection was good.
Breakfast was quite good but lacked a bit of finesse. The toast was served cold so we learnt to ask for it near the end. The fried bread was only fried on one side. There were no baked beans, mushrooms or black pudding. But what there was was good. The coffee was very good. The muslei was also good quality. The so-called fruit juice tasted
like it had been watered down. Officially breakfast does not start until 08:15 but they started at 08:00 for us, which was appreciated since we like an early start.
I would consider staying at the Crow Park again despite the criticisms, some of which are quite minor. We enjoyed our stay and it is in a great location with a free car park so this seemed to offset some of the negative points.
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- Also Known As:
- Crow Park Hotel Keswick Lake District