We stayed for the weekend and right from the moment we walked in the place felt like home, warm, welcoming and finished to the highest standards and that was just the building, the staff were lovely and made you feel relaxed and at ease from the very start. The room (16) was absolutely amazing, on the top floor, large, open and warm with spectacular views over the lake and towards Cat Bells. The bathroom was huge and immaculately finished, with the added bonus of views towards Skiddaw. Everything in the room was warm, clean with no expense spared on towels, bedding, and decoration to name just a few items. Breakfast was exactly what was needed to kick start the day in the Lakes and the hotels close proximity to the town centre, lake and parks was absolutely perfect, there was also plenty parking for cars surrounding the hotel too. I cannot complain about anything no matter how hard I try, a lovely place and I am pleased that I have discovered it, a gem in the Lakes and I will be back.