we booked a 2 night stay for June but a week before we had to cancel as our daughter was rushed into hospital. We were immediately sent a copy of the terms and conditions and told we had to pay 2 thirds of the total cost. This was taken from our bank account without our knowledge or permission. When we telephoned to complain Mr Hutchinson said we could offset this amount against another break but it had to be 4 nights. We said this was not possible and his final comment was take it or leave it . We had been looking forward to this break as it was our Ruby wedding and the last time we stayed there was our honeymoon. What a disappointment. My advice - stay away.
- Official Description (provided by the hotel):
- Enjoy a relaxing holiday in a Victorian Country House in the heart of the English Lake District. Lairbeck is a 3 Star Visit Britain Hotel beautifully set in a quiet, secluded garden 10 - 15 minutes walk to Keswick, Derwentwater and the Theatre by the Lake. ... more less
- Reservation Options:
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- Also Known As:
- Lairbeck Hotel Keswick, Lake District