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“absolutely superb” 5 of 5 bubbles
Review of Highfield Hotel

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Highfield Hotel
Ranked #6 of 12 Hotels in Keswick
Certificate of Excellence
wrexham, n.wales
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“absolutely superb”
5 of 5 bubbles Reviewed 29 March 2008

This is the best hotel we've ever stayed in! The food was superb, I have a severe wheat allergy so it is always with trepedation we eat anywhere but I was overwhelmed not only with the amount of choice I was given, but with the care taken to prepare and serve my food. There was a different menu every night and plenty of food itself. It was beautifully presented. It was the little things like the waiting on staff brushing any crumbs away between courses that make this hotel stand out. The staff were all friendly without being obtrusive. The room was immaculate and tastefully decorated. It was lovely and warm! The rest of the hotel reflected the high standards in the food and our bedroom.The views were stunning. A fantastic place to base any holiday from, definitely highly recommended

  • Liked — Everything
  • Disliked — Nothing
  • Stayed March 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank littletaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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368 reviews from our community

Traveller rating
    253
    84
    23
    5
    3
See reviews for
35
251
9
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cumbria
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 18 March 2008

Having stayed at a number of hotels in the Lake District over the years, we found this hotel to be disappointing. The rooms we had booked (5 and 6) were comfortable if a bit on the small side.

The evening meals were nicely presented although a few more vegetables would have been appreciated. The bread however was delicious!

The breakfasts were poor. The full English were the worst we had been served anywhere and to be charged an extra £2.50 for smoked salmon and scrambled egg on a crumpet was rather mean. The vegetarian breakfasts weren't much better and our request for some baked beans was politely refused.

The service was mixed with the coffee, and toast going cold before the cooked breakfast arrived. A polite request for replacements was not greeted with much enthusiasm.

With one exception we found the staff, who were all quite young, not very friendly and uncommunicative. The hotel seemed to shut down after dinner and was lacking in the warmth and atmosphere we had experienced elsewhere. In our opinion not worthy of it's award winning status.

  • Liked — Location , the views and the bread rolls.
  • Disliked — The breakfasts and lack of atmosphere
  • Stayed March 2008, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Bonnaccio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 January 2008

I stayed at the Highfield with my mother and accomodation was perfect. A ground floor room was suggested and access from the rear car park is easy. Food was fantastic and staff frriendly and obliging. Views from the rooms are stunning and location cannot be bettered for Derwent Water and keswick who needs a car.

  • Liked — The food
  • Disliked — nothing to report
  • Stayed May 2007, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank lesliebutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 28 November 2007

stayed at the highfield hotel overnight for our anniversary in october. i have stayed at this hotel many times. i like to stay in room 5 that has views to the rear to the mountains of skiddaw and to the front the lake derwent. the hotel is excellent with good sized rooms,spotless,and good off road parking. we had booked to go to the theatre and the hotel does early theatre meals. the hotel has excellent food with a rosette award. the staff are all helpful and polite. i little bit more expensive than other nearby hotels but for a special occasion is worth the money.

  • Liked — large size room with fantastic views-great power shower
  • Disliked — scollaps
  • Stayed October 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank garage3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marple
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 26 October 2007

Stayed there for 3 nights in one of the Turret rooms. These rooms are a little small but pleasant and the views front and back are spectactular. The private Turret room at the top makes up for the size.
Parking to the rear of the hotel means you are close to the town centre and the Keswick launch.
The staff were all polite and helpful and the food is very good value - the menu is limited but this helps to ensure the quality is high and occassionally adventurous (a salmon and black pudding terrine which works well).

Stayed October 2007
Helpful?
2 Thank Marpleboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 12 October 2007

We were GREETED by a lovely Polish girl whose English was very good and most welcoming. We STAYED D.B.B.at £65pppn in room 21 on the 2nd floor (no lift) which had a wonderful view of the monkey puzzle tree which totally blocked any views of the lake. The room was spacious and well equipped and the shower room (no bath) was bright, clean and cozy. I would RECOMMEND rooms on the first floor (2, 4, 16, 17) for good views and facilities (2 and 17 have a bath as well as a shower) BREAKFAST was very comprehensive with an excellent choice f cereals, fruit, meats, and a FULL traditional English selection including fish. DINNER was preceded by complimentary canapes and followed by 4 courses of EXCELLENT FOOD. There was an EXCELLENT SELECTION of drinks(bottled real ale, wines and spirits)- no bar but the waiter service in the lounges was speedy. A VERY GOOD PRIVATE HOTLEL WHOSE AIM IS YOUR COMFORT AND SATISFACTION.Go for it if your waistline can take it!!

  • Liked — Friendly staff; great ood
  • Disliked — no lift;
  • Stayed October 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Keltis3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 31 July 2007

My cousin booked for us to stay here as a wedding present this july.
We stayed for 2 nights in the east turret room. This was a lovely quirky room with a little staircase leading from the bedroom into a small turret area with window seats and views over the lake.
Whilst the turret is a lovely feature, the double room is quiet small, and the shower room absolutley tiny.
The rooms are very comfortable and clean, with tea/coffee facilities and tv with dvd player.
My cousin had ordered us champagne and chocolates, but to hire a champagne bucket and 2 glasses would have cost £5 per day!
The highlight of the stay has to be the unbelievable food. 4 course dinner included in the price. Beautifully served and presented. You also get served drinks and canapes in the lounge whilst choosing your courses from the menu!
The breakfasts were also nicely presented, but a little dry. No beans, and the toast served before the hot breakfast so was cold when trying to spread the butter!
There was very little atmosphere in the dining room at dinner or breakfast. very quiet and flat.
I think the average age of the other guests was 50-60, and with us being in our 20's, we felt a little out of place!
Overall though, lovely hotel, lovely food and great location

  • Stayed July 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank jordan232014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highfield Hotel

Property: Highfield Hotel
Address: The Heads, Keswick CA12 5ER, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Keswick
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #6 of 12 Hotels in Keswick
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Highfield Hotel 3*
Number of rooms: 19
Reservation Options:
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Also Known As:
Highfield Hotel Keswick, Lake District

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