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“Great weekend”
4 of 5 bubbles Review of The Skiddaw Hotel

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The Skiddaw Hotel
Ranked #7 of 12 Hotels in Keswick
Certificate of Excellence
Doncaster, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great weekend”
4 of 5 bubbles Reviewed 23 September 2013

Been to Keswick and stayed at the Skiddaw hotel .The staff are very friendly and extremely helpful .Very clean and the food was excellent. The room was great.Entertainment on Friday and Saturday was good. Stayed here before and it was nice to see familiar faces among the staff.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank hcwholmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiddawGM, General Manager at The Skiddaw Hotel, responded to this review, 2 October 2013
Dear HCWHolmes

I am very glad that you have had another very enjoyable stay with us. As nice as it is for you to see familiar faces, myself and the other staff also love seeing and chatting to guests who have visited before. Our Friday and Saturday night music continues to get more and more popular and will continue throughout the winter. We look forward to welcoming you again soon.

Kind regards
Neels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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717 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 September 2013

One of the few Hotels in Keswick that allow dogs to stay.
Lovely people and very comfortable, Joe the Beagle loved his first holiday.
Thanks for looking after my bike.
Hotel is ideally located although can get noisy at the weekend

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesMKemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiddawGM, General Manager at The Skiddaw Hotel, responded to this review, 2 October 2013
Dear JamesMKemp and Beagle

Thank you very much for reviewing your recent stay here at the Skiddaw Hotel. It certainly was our pleasure looking after your bike and defintely a pleasure to have Beagle stay with us too. It's not just The Skiddaw, the whole town of Keswick is such a dog friendly town with most shops welcoming dogs and an abundance of beautiful areas to walk dogs within the town.

Kind regards
Neels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

Just returned from a two day break at this hotel and we cannot fault it. The staff, facilities, food, cleanliness and friendliness of everybody made this a holiday to remember. We shall certainly return. Thank you.

Room Tip: All rooms seemed of good quality.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiddawGM, General Manager at The Skiddaw Hotel, responded to this review, 2 October 2013
Dear Gail D

Thank you for taking the time to write a reviewn of your recent stay with us. I am glad that you have had a holiday to remember and hope you are able to return soon.

Kind regards

Neels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 September 2013

The Skiddaw Hotel is a little jewel. We stayed here with another couple for a two night weekend break. The room was very clean and comfortable and the bed was huge. Having decided to have our evening meals at the hotel it was a great choice. The set menus have quite a few choices for each course, compliments to the chef & their team. Breakfasts are more than enough to set you up for the day, recommend the full English. The staff were very pleasant and helpful during our stay.

The location is excellent for having a wander around Keswick and within easy reach for a walk to the lake (10mns). The Saturday market is well worth a stroll through lovely local produce. Some lovely cafes and bars in the main street and good shopping also.
We will be back in the future as we all had such a lovely welcoming time at the Skiddaw.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank VinRouge79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiddawGM, General Manager at The Skiddaw Hotel, responded to this review, 2 October 2013
Dear Vinrouge79

Thank you very much for your lovely review of your recent stay. I was glad to pass on your comments to the chef and his team, as well as the other excellent staff that I work with.

We are very lucky to be situated in the centre of a town as beautiful as Keswick with its interesting shops and cafes, surrounded by the hills and lake within easy walking distance. I hope you are able to visit again soon.

Kind regards

Neels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ripon
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 17 September 2013

We used this hotel as a base for family and friends to use for my son's wedding and it proved to be a great choice. The rooms and public areas were spotless, the staff friendly and helpful and the food,particularly the breakfasts, was excellent. Nothing was too much trouble for the reception staff and requests were dealt with efficiently and speedily. The perfect place for us!

Room Tip: mention on booking if you are elderly or infirm as some of the rooms are on odd landings and corrido...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shell9874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 September 2013 via mobile

We stayed at Skiddaw Hotel on13th Sept for one night, nice friendly staff on reception and restaurant. The food was excellent. We had a prestige room which was very spacious and the bathroom was large we have stayed here a few years ago and we will definitely be back again

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laineyp56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, England, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 September 2013

We checked in on Friday 6th Sept 13, for 3 nights. We have stayed at the Skiddaw on several occasions in the past, without any problems. We were directed to a very comfortable, twin room. The decor was a little tired, but I gather that some rooms have recently been upgraded. However, it was spacious, clean and all that we required. Good quality toiletries in the bathroom. We went out for dinner, had a nightcap in the very pleasant Conservatory and then retired to our room for the night. Unfortunately, this room, No 53, is right next door to their Disco, which was in full flow. No chance of any sleep. We complained to the night porter, Peter and he said that he would request that they turned it down. To be fair, they did, but the bass vibration was so much that we still had a very disturbed nights sleep. My husband had requested that we have a refund.
We spoke to reception the next morning. The young lady Erin, was already aware of our complaint. She had tried her best to find us another room either at the Skiddaw or even one of their sister hotels, but they were fully booked everywhere. We were offered a complete and unconditional refund. We agreed that we would have breakfast and think over our options.
We had a very good hearty, breakfast, cooked to perfection and served efficiently and courteously. There was a good choice of cereals, fruit, yoghurts, juices etc and the Full English was made up of a good selection of quality ingredients. The only downside was that the breakfast glasses were rather grubby. This is a problem in most hotels, so may I respectfully suggest that they are rinsed to remove any orange bits before they are put in the dishwasher?!
We opted to accept a refund and seek accommodation elsewhere. This was executed with the utmost grace and profuse apologies by Erin. We went to our room to pack up our things, and the duty manager took the time and trouble to come to our room to offer further apologies.
So my rating may come as a surprise to some, as we curtailed our visit, but the hotel staff really couldn't have been more helpful and courteous. We checked out, and insisted that we pay for the very adequate breakfast. They even let us keep the free parking pass for the rest of the duration of our stay. I hope that the general manager appreciates what an asset his helpful and courteous staff are to his hotel. We are frequent travellers and will DEFINATELY be staying at the Skiddaw again in the future, just not in room 53!

Room Tip: Don't accept room 53 unless you can sleep through an earthquake!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Olly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Skiddaw Hotel

Property: The Skiddaw Hotel
Address: 31 Main Street, Keswick CA12 5BN, England
Region: United Kingdom > England > Cumbria > Lake District > Keswick
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Keswick
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Skiddaw Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
Set in the picturesque market square of Keswick, this hotel is the ideal base to enjoy the area and all it has to offer with stunning lakes and fells on the doorstep. Be welcomed by friendly and attentive staff and enjoy comfortable bedrooms including several family suites and feature rooms. Delicious food is served all day in the conservatory overlooking the square and the cosy lounge bar. In 31 The Square restaurant enjoy the best local ingredients freshly prepared by Head Chef and his team. There is also a quiet resident's lounge and function room. Free parking and WiFi throughout. ... more   less 
Reservation Options:
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Also Known As:
The Skiddaw Hotel Keswick, Lake District

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