We booked a 2 night stay 28th Mar and advised that we were an elderly couple who would like a twin and near to a lift, The only one suitable we would have to upgrade.and were told it was on the first floor and there was a lift. We just could not believe it, room 53 , over 20 stairs numerous fire doors and long corridors. We were unable to change as the hotel was full
We went to dinner on the Friday and were reprimanded for not booking a table she said she would find us something so we booked a table for the Saturday and asked for the same table . When we arrived a couple were sitting at the table and we were shown to a table that had couch seats we explained that we needed a chair due to back problems. He said there was no need to reserve a table so what was that all about?
We were out all day Saturday and returned just after 3pm, after the marathon to the room we found that it had not been cleaned not wanting to make the journey back to reception , we made the beds my husband went to have a bath and I was asleep on the bed when about 4pm , they came to clean the room , they left some more milk and that was it.
On the good side the staff were very friendly the hotel clean and the room good and the food very nice . It was just a case we were worn out after 3 days of back and forth to this room .
- Official Description (provided by the hotel):
- Set in the picturesque market square of Keswick, this hotel is the ideal base to enjoy the area and all it has to offer with stunning lakes and fells on the doorstep. Be welcomed by friendly and attentive staff and enjoy comfortable bedrooms including several family suites and feature rooms. Delicious food is served all day in the conservatory overlooking the square and the cosy lounge bar. In 31 The Square restaurant enjoy the best local ingredients freshly prepared by Head Chef and his team. There is also a quiet resident's lounge and function room. Free parking and WiFi throughout. ... more less
- Reservation Options:
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- Also Known As:
- The Skiddaw Hotel Keswick, Lake District