Well where do I start?
As a large group we were asked to order a few days before our planned meal, we did so and our orders were confirmed. Pretty strange and never had to pre order at a restaurant before but I understand the reasons for logistics and preparation reasons. Because we pre ordered our food and made an arrival time we assumed our food would be ready within a short amount of time after arriving. We assumed wrong, the first meals came out about 1 hour after we arrived (we arrived perfectly on time) and the remaining came out randomly for another 30 minutes after. That was bad enough but 2 orders were completely forgotten and required the staff to be called over to get the 2 forgotten meals made. We were lied to by the staff by being told that they are nearly done and on their way yet we could clearly hear them shouting to the chef to find and cook the meals. The meals themselves varied from 'almost average' to inedible. The burgers were mediocre and the pizzas were nothing special. However the worst were the pasta meals, they were overdone, bland and tasteless apart from the incredibly overpowering salt which caused a stinging sensation in the mouth which was unbearable after only one fork full.
In relation to the forgotten meals the staff at no point said sorry or even tried to be polite, courteous or understanding.
This is the quality you expect in possibly an NHS bed or at a cheap child day care centre.
The prices are a premium cost and are on par with much better premises. The pizzas were the same quality as Aldi's 99p range, the burgers were below the McDonalds pound saver menu and Tesco's meal deal pasta pots were infinitely superior to the pasta served at the Sally.
When it came to pay the staff member had no care of how the meal and service was, all she wanted was the money out of our hands and us to get out her sight. She never asked how the meal was, barely even made eye contact and had the personality of a brick.
So in conclusion, strongly advise you to avoid this restaurant if you have taste buds that you dont want to kill and want to experience service that makes you feel welcome.
If I had to find a positive it would be that their pool table was in resonable condition!
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