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Reviews (1,203)
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Traveller rating
711
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7 - 12 of 1,204 reviews
Reviewed 12 February 2024 via mobile

As a non-guest we sat in the front bar, the atmosphere was calm and peaceful. A wonderful way to start our honeymoon.
The young gentleman who attended to us was friendly and attentive.
Could not fault the food at all, I had the full English and my other half had the Eggs Benedict.
Fantastic food, fantastic service.
Hope to return again.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank calvert31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iain Grant, General Manager at Inn on the Square, responded to this reviewResponded 4 weeks ago

Dear calvert31
Thanks for the feedback. Great to hear you were well looked after. Hope to see you back again soon
Kind regards
Iain and the Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2024

Considering the price I was expecting more. The room was very small and not the cleanest, there was dust on the lamps and the radiator, splashes on the skirting boards, between the desk and wall clearly hadn’t been hoovered and there were hairs in the bathroom. I went to use one of the complementary robes after my shower to find that had makeup on the sleeve so hadn’t been washed. The first day breakfast wasn’t up to much the second day was a little better but again for the price I was expecting more. I’ve had a better breakfast at a weather spoons! When we arrived there was nobody on reception so had to wait then when we wanted serving at the bar again we had to go looking for a member of staff. I understand it’s out of season but if you’re open for business it should be staffed accordingly. All in all we were disappointed with the stay.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Carrie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iain Grant, General Manager at Inn on the Square, responded to this reviewResponded 4 weeks ago

Dear 650carries
Thank you for taking the time to provide feedback. Sorry for any shortcomings on this visit. I hope you may give us the opportunity to better look after you in the future
Yours sincerely
Iain

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Reviewed 21 January 2024

Had a lovely lunch here on a wet Saturday afternoon. Staff behind bar very friendly and interactive, good menu choices with something for everyone. Food arrived quickly and was piping hot and really tasty. Will be back again.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank andem1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iain Grant, General Manager at Inn on the Square, responded to this reviewResponded 4 weeks ago

Dear andem1
Thanks for the feedback. Great to hear that you enjoyed your visit. Hope to see you again soon
Kind regards
Iain and the team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2024 via mobile

We stay here on a regular basis and as usual this stay was faultless. Our experiences of Iain and his team have always been worthy of praise so I struggle to understand some of the reviews on here and find them suspicious to be honest. The staff work very hard and appreciate it when you are nice to them. Any issues I may have had were dealt with quickly and professionally. The food was is usual high quality. As usual we will be back

Date of stay: January 2024
Trip type: Travelled as a couple
Thank leebV6510MG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iain Grant, General Manager at Inn on the Square, responded to this reviewResponded 4 weeks ago

Dear leebV6510MG
Thanks for the feedback. Your comments are appreciated
We will see you again soon
Kind regards
Iain and the Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2024

This is a lovely hotel. Bedroom was very comfortable and not overheated nor suffering from light pollution as often hotel rooms can. Mattress and pillows were perfect for a good night's sleep. Staff were wonderful and we couldn't have been made to feel more welcome. Offers of safe storage for bikes and drying area when I mentioned we were cycling. We were able to check in earlier as our room was ready. I can't understand some previous bad reviews for staff. Certainly not our experience and would recommend this hotel for a very pleasant stay.

Room tip: Ignore the bad staff reviews! Not true.
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank BekP8c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iain Grant, General Manager at Inn on the Square, responded to this reviewResponded 4 weeks ago

Dear BekP8c
Thank you for your review. Really appreciate your feedback
Kind regards
Iain and the Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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