Me and my wife are regular customers of the honey pot and often pop in after a days walking in Keswick. On this particular day I ordered a scone instead of my usual cake of the day. The scone was very dry so I went to the counter to take it back. I was told that they were baked fresh that morning but offered a replacement. The second scone arrived just as dry but I was hungry so ate it anyway. As we were finishing up one of the women who runs the cafe was passing by and made excuses regarding the heat on the day; saying this could have been why the scone was dry. I said that was fair enough but she continued to tell me that they hadn't had anyone else "whinging" about them that day. I was quite shocked and told her we were regular customers to which she replied "I know". Needless to say, we will be regular customers no longer.
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