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“Cold Cold Cold!”
Review of Dale Head Hall

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Dale Head Hall
Ranked #11 of 12 Hotels in Keswick
Nottingham, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Cold Cold Cold!”
Reviewed 9 March 2013

We arrived in a snow storm and were very keen to get into a warm space. Unfortunately, the Tack Room, where we were staying, was about the same temperature as the outdoors, despite the heating being on. the insulation is clearly completely useless.

In addition, there was no one at the hotel and there was no phone reception, so it was impossible to query this with anyone, so after spending a cold and miserable night, we booked into a different place the following afternoon.

When I complained to the management, the response I received was:

"The central heating was timed to come on for your arrival and apologise if it was not warm, however, I am sure it would have warmed up quite quickly as it is a very efficient system." - Interesting, as we were there for about 18 hours in total and it never got any warmer. Good efficient system (!)

In addition, the amenities of the cottage are poor, missing simple things such as spatulas for cooking. We don't expect much, but a minimum of being able to cook our dinner would have been nice.

Will NEVER go back, summer or winter.

  • Stayed January 2013, travelled as a couple
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Helpful?
2 Thank gavroche2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
Lincolnshire
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 January 2013

We stayed in The Tack Room for a week from December 8th 2012 - we had read in previous reviews that the rooms were cold so I rang up prior to arrival to see what could be done - I spoke to the owner who was friendly and he said we were the only ones staying that week so the heating/hot water could be put on around us. Unfortunately even though the radiators were hot it was only back ground heating and not enough, we sat there most nights after a long day walking with our hats and gloves on and had to buy a water bottle for the bed that is in the living room as the bedding was so cold it felt damp. In the summer it would be a great location but in our opinion it is not suitable for a winter stay without extra heating and we would not stay in the winter again.

  • Stayed December 2012, travelled as a couple
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Helpful?
3 Thank OccasionalTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
county durham
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 January 2013

we stayed here in November when we arrived we were greeted by the owner who was friendly and most welcoming. we booked a suite room 5 which was overlooking the lake and quite stunning. we booked on a dinner bed and breakfast basis and found the meals acceptable but may not be to everybody's taste although served and presented well. as far as breakfast was concerned delicious and plenty of it. was asked if would like extra toast. summing up we went for a relaxing break which is what we got. icing on the cake being when we woke up to see the snow falling on the hilltops. although a little pricey we certainly would recommend this hotel. Parkinsons

  • Stayed November 2012
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Helpful?
1 Thank parkinsons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 November 2012

Stunning views and fabulous welcome. The room was very spacious, clean and the fixtures and fittings suitable for a 16th century property. Four poster bed was very comfortable and the room tastefully decorated. The hosts could not do enough and even provided our little one with a little tykes car to occupy her. The quality of the breakfast food was of a high standard. Would thoroughly recommend.

Room Tip: Go for the our poster room, simply stunning
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  • Stayed October 2012, travelled with family
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Helpful?
Thank NikkiJoynson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banbury, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 August 2012

A last minute stop-over that turned out to be fantastic.

I thought a tad expensive initially at £145 for the night but in the whole scheme of things it was well worth it and only a tenner more than other nearby accomodation nowhere near to the standard here.

I loved the house and our room was just stunning, beautifully decorated, really nice bathroom, great courtesy toiletries (I'm still using the body lotion) and I could have sat on the window seat gazing out over the lush gardens and Lake Thirlmere for hours.

The full english breakfast was delicious. We especially enjoyed the real freshly squeezed orange juice and home-made museli.

The only thing I wasn't keen on was hanging your key on the hook at the bottom of the stairs when you are out, which does not make you feel particularly secure about any valuables left in your room and could possibly be re-thought.

Drinks at the bar are a tad on the steep side - £5 for a small white wine. We didn't eat an evening meal in-house but I'm sure this would have been preferable to the one we had at the Kings Head and I noticed on leaving that Dale Head offers reasonable deals on B&B&D.

Thank you for a lovely stay and superb hospitality, family and staff couldn't have been friendlier. Hopefully we'll coincide another trip whilst the sunshine fairy/mother (in law) is also in residence.

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Bri-Nan1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 5 Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 August 2012

Last minute weekend in our favourite place arrived friday night no one at reception rang bell welcomed by owner given room number shown dining room informed of breakfast sittings no mention of evening meal or even if this was available.Informed that if going out could we please hang key on holder at bottom of stairs so they could no if we were in or out.Shown to a nice set out room given some of history surrounding it.Room was nice spotless and had good bathroom and shower.Went out for evening meal returned to what was describred as lounge/bar relative of owners went to inform them someone was waiting at bar asked for pint of lager and pimms and lemonade informed no beer on draught offered can off fosters put tab on room only to be charged £8 pounds when settling bill.Breakfast was fine overall disapointed with stay more of a B&B than hotel first hotel visited in lakes that has let us down not for a return visit although its saving grace was the view from hotel of the lake

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Keswick hotels

Skipton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2012

We stayed in the tack room for a week and found the location fantastic!
Lovely views over Lake Thirlmere, We are walkers with a dog so we were able to plan a walk every day.
Best points were: location, very quiet and peaceful good accommodation.
Poor points were: no mobile or wifi, we couldn’t even ring out from a land line. Unable to control own heating, inconsistent hot water.
This property has so much potential, but lacked the little extras. Once we arrived we were given a very quick look around our property with very little advise on the area i.e. pubs, shops, walks or anything really. We had to ask about the fishing on the lake, which the hotel owner hadn’t got a clue! There was a bar and restaurant within the hotel which is a stone’s throw from the tack room but we wasn’t told about that so I assume we weren’t allowed to use that facility!! We did ask about the restaurant but was told it was very exclusive! Maybe we weren’t the right type of clientele!!! The pub at the end of the lane was ok, but we found it lacking in customer service and expensive. We ate at the horse and farrah 4 miles away most nights. we will not be returning.
By the way if your going for the fishing give it a miss!!

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
2 Thank diane e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dale Head Hall

Property: Dale Head Hall
Address: Lake Thirlmere, Keswick CA12 4TN, England
Region: United Kingdom > England > Cumbria > Lake District > Keswick
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Keswick
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Dale Head Hall 3*
Number of rooms: 12
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Also Known As:
Dale Head Hall Keswick, Lake District
Dale Head Hall Hotel Keswick

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