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“Worst accomadation experience in 25 years”
Review of Dale Head Hall

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Dale Head Hall
Ranked #12 of 12 Hotels in Keswick
London, England, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Worst accomadation experience in 25 years”
Reviewed 20 September 2013

Unpleasant hosts who provide overpriced dirty accommodation & demand payment in advance, do not provide restaurant service to self catering guests. The bedding was too small for bed old blankets and old dirty pillows resulted in us having to go and buy new pillows & cases the bathroom toilet & shower was dirty, TV only had limited channels & DVD video did no work, no phone signal and arm chairs were very uncomfortable Would not recommend to my worst enemy

Room Tip: Avoid and book somewhere else
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Manchester, England, United Kingdom
1 review
Reviewed 15 September 2013

A beautiful setting by the lake. Friendly staff. Excellent breakfast. We had been upgraded to a junior 4 poster room which was a stunning room and completely unexpected. Only reason not five stars is it advertises a restaurant which is not promoted and the entrance is a bit tired which is a shame as its out of keeping with other areas. Throughly enjoyed our stay and look forward to staying again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 5 September 2013

We've had one amazing stay at this place. Completely secluded from crowds. In beautiful scenery and the only place on the lake. Phillip was so very helpful and gave us great tips for outings. He assisted us with maps, advices and bookings. Shame we only didn't have time to try their fine dining as the breakfasts were delicious. Thank you for such beautiful stay . We are definitely coming back. Lucia and Nick Tentis

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellevue, Washington
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2013

The setting begins with a lovely view of the lake and gardens that the owners clearly lavish attention on, but our spirits sank as we entered an interior that we found gloomy. We soon felt the onset of dust allergies. We expressed our unhappiness with the dust and lack of light and air to the owners. They responded that it was inconceivable that the hotel was dusty and if we left we would forfeit two nights of rental deposit and the fees for the breakfasts. We suffered one hot, unpleasant night then, abandoning our deposits, moved out early the next morning.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank AndrewLayman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Keswick hotels

Surrey
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2013 via mobile

Location is NOT 33 yards to lake as currently advertised more like 500 yards and is behind hotel so no view. Garden is NOT enclosed as currently advertised so not ideal for welcomed dogs. Clean and comfortable although outside smells of Tom cats! Very disappointed on arrival as totally misrepresented on website (they've been adviced). Be cautious when booking if enclosed garden/lake proximity are important to you.

  • Stayed August 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
3 Thank Caj2712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 July 2013 via mobile

Our weekend away was a spontaneous decision to " get away from it all" and it certainly delivered! Amazing hotel! Unrivalled tranquility and peace. This beautiful hotel in its stunning grounds and with its unique views is not to be missed. If you want lively and bustling......go to Bowness. If you want absolute calm, serenity and "a cut above the rest" ....come here. We will be returning!

Stayed July 2013, travelled as a couple
Helpful?
2 Thank Saz89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 23 July 2013

We came back on the 20th July from a beautiful sunny week in the tack room behind the hotel. We arrived saturday afternoon to a warm welcome, we later had drinks overlooking the most gorgeous view of the lake and gardens of the hotel. The room was plenty big enough for us and our large Labrador and the picture on the internet didn't do it justice. It was spotless and well equipped with what we needed as we were self catering. It was situated in between Keswick and Grasmere, just a short drive 5 to 10 minutes either way. There was a lovely pub at the bottom of the drive across the road. It topped it off because we had the best weather. All I can say is you need to book and go and see for yourself, we will definitely be returning.
Lovely family run business, thanks for a great stay xx

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bugsy080867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dale Head Hall

Property: Dale Head Hall
Address: Lake Thirlmere, Keswick CA12 4TN, England
Region: United Kingdom > England > Cumbria > Lake District > Keswick
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 12 Hotels in Keswick
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Dale Head Hall 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Dale Head Hall Keswick, Lake District
Dale Head Hall Hotel Keswick

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