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“Terrible meal - steer well clear”

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The Kings Head Hotel
Ranked #86 of 175 Keswick B&B and Inns
Lake District, United Kingdom
Level Contributor
252 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Terrible meal - steer well clear”
Reviewed 8 December 2012

Should have read the 1st November review but we had been there before (about 2 years ago) and stayed there once several years ago and on both occasions it was good. We also ordered the Steak Menu which was truly awful!
It was a cold day so we thought a bowl of soup would be nice to start with - the soup of the day was duck which consisted of shredded duck chucked into a tepid liquid which also contained rock hard bits of tinned vegetables accompanied by a bit of cold bread and two hard lumps of butter. When the plates were cleared we said the soup was not very warm but this provoked no reaction so presumably this is the norm.
We had ordered one pork chop and one ham steak for main course but were told that there were no chops so we settled for 2 ham steaks. The ham was reheated (although to use the word "heated" is over generous - rather it had been placed in the vicinity of heat for a second or two) and accompanied by 3 onion rings a mushroom and a tomato. Some strange potato based things were also served in a little bucket - the menu suggested they were hand cut chips but they bore absolutely no resemblance either in appearance or taste to any chip known to man!
When I came to pay the bill I said the meal was very poor but again it was clear that they really couldn't give a toss.

  • Stayed December 2012, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Lakeland130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (96)
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Scotland
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 November 2012

I stayed six nights in the King's Head Hotel during November 2012. I found the hotel via a 'late deals' site - a great deal at £30 per night on a Bed and Breakfast basis.

Apart from being a bit on the small side, the room was ideal. Good-sized flat screen TV mounted on the wall, comfortable bed, en-suite shower room, very clean and tidy, nice and warm, plenty towels and plenty tea and coffee.

Breakfast was superb! A good selection of cereal, fruit, yoghurt, etc. as well as a choice from full cooked breakfast, full cooked veggie breakfast, kippers, etc.

I also dined in the hotel ordering a three-course meal from the steak menu. The food was excellent and very good value.

Throughout my stay the room was kept very clean and tidy, with regular top-ups of tea and coffee as well as replacement towels as required.

I was worried that the hotel had no drying facilities for wet walking clothes. However, the heating in the rooms was so good that everything always dried out well for the following day.

The hotel itself is a fantastic old building. It has lots of atmosphere with a great wee residents lounge with wood-burning stove. My only criticism is that the public bar has no atmosphere. It has been "modernised" and now feels out of place with the rest of the hotel.

All the staff I encountered were friendly.

The hotel is ideally placed for walking in the Lakes. Walk from the door of the hotel to the summit of Helvellyn. Keswick is also a short drive away (circa 5 miles) where there are loads of gear shops and a great selection of take away options.

There is also lots of parking which is free.

Would I stay here again? Absolutely. Looking forward already to using this hotel on my next trip to the Lakes.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MountainBagger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek S, Manager at The Kings Head Hotel, responded to this review, 3 December 2012
Thank you for your comments following your stay at The King's Head Inn. It sounds like you enjoiyed every aspect of your stay! You will be glad to hear that we are starting a refurbishment project in the public bar area, which will be completed by the time of your next visit in 2013.
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Burnley, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 November 2012

I had pre-booked this hotel on v the internet bed and breakfast i was up in the Lakes taking photos. There is plenty of parking spaces. The buiding i was told dated back to the 17th century. The staff are very freindly there is a cosy residents lounge near the reception although the fire kept going out. The rooms are quite small but ok ,with tea and coffee making on hand, a large TV and on suite shower and toilet. I didnt have dinner but most of the residents did and all i asked said they enjoyed it,the breakfast is excellent the cumberland sausage is the best sausage i have ever had. The only slight down side as i like a drink the Guinness was £3.45p a pint to expensive,you can get one in Burnley for £2.09. I will be back again.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobrolybbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek S, Manager at The Kings Head Hotel, responded to this review, 3 December 2012
Thank you for taking the time to give us feedback on your stay at the King's Head. We are pleased to hear that you enjoyed your stay and that the Cumberland sausage was a hit! Our bar prices are relative to our competitors and the area and vary from place to place. Great to hear you'll be back!
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Manchester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 November 2012

The hotel was recommended locally. As they had a steak menu, we ordered off there. Ham and sirloin. The ham was reheated and totally indelible, this meal was returned. A sirloin steak meal was offered as a replacement. The meat was so tough we had to leave it and the onions were burnt. Come on guys the local hotels recommend you, you are letting them down. A very poor meal. No baby changing facilities in the bar toilets.

  • Stayed October 2012, travelled with family
    • Service
Helpful?
Thank NikkiJoynson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek S, Manager at The Kings Head Hotel, responded to this review, 6 December 2012
Thank you for your comments following your visit. I am very disappointed to hear that you weren't entirely satisfied with your experience. Our steak menu is very popular and very rarely do we have adverse remarks regarding the quality of the meat. We will look into this matter with our butcher as a matter of urgency. If you would like to contact us directly, we would be happy to offer you a voucher should you wish to visit us in the future.
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Travellers are raving about these Keswick hotels

Duns, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 October 2012

A very enjoyable lunch. Great menu everything from soup to steak and reasonably priced too. Evening and Sunday lunchtime menus looked good too. Friendly staff and pleasant surroundings. A welcome stop on our journey home.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Cath013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek S, Manager at The Kings Head Hotel, responded to this review, 3 December 2012
Thank you for your feedback, we're pleased that we offered a welcome break on your long journey. Hopefully we'll see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chetserfield
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 October 2012

Good value for the price, booked via late rooms only 2 days before, very few hotels accept a dog, note the £15 charge.
Warm welcome, given room 4 which contained a four poster, turned out to be very comfortable, the towels were arranged as swans on the bed.The view from the window over the hills by Thirlmere was outstanding. The room was warm, nice radiator. Good sized TV with plenty of channels. The hotel is old with plenty of character, enjoyed the undulating creaking floors and low beams and the fire in the lounge.
The bathroom was well presented with claw foot bath and plenty of hot water, interesting noisy pipes, more character.
We didn't eat dinner at the hotel although the menu looked good, the breafast choice was varied we tried the full english with tea and toast and sat in the window and enjoyed the view of Skiddaw.
Overall very good, the dog enjoyed it too, will come again.

Room Tip: Ask for room 4, its over the dining room and quiet
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joandtomtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek S, Manager at The Kings Head Hotel, responded to this review, 3 December 2012
We are pleased to hear that you and your dog thoroughly enjoyed your visit and hope to welcome you back to The King's Head in the future.
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essex
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2012

Made a recent visit for a 3 night stay. I booked via one of the discount booking web sites and paid £190 for a twin en-suite room overlooking the front of the building. I arrived and there was nobody on the desk, but instructions were left on how to get help.

Booking in was quite quick and painless although it lacked a little warmth. The room was quite comfortable with twin beds although it was a little small. The bathroom was exceptionally small with a hand basin, enclosed shower and toilet. The shower was quite powerful and warm without the usual difficulty in trying to regulate the temperature.

The room was a little tired with various marks on the walls, giving it a tired feel. Mildew was present within the shower cubicle particularly on the sealant joints etc. The extractor also didn't work.

Room cleaning was a little hit a miss, with a pint glass that I had left by the tea tray not being taken in the morning. The hand basin had also been overlooked. The standard improved to a good standard, over the next two days.

Although the room looked out over the front of the building and ultimately over the A591 the traffic noise was not an issue at all.

The food on the whole was really good quality. I ordered scrambled eggs one morning which was served with a green garnish mixed in. It looked a little strange but tasted really nice. I ate there twice in the evening and on both occasions the food was of a very high quality. Although if you ordered outside of the set menu ie T-Bone Steak, an additional charge was made which pushed the price up. Ordering side dishes also pushed the price up. A two course meal with a drink and a couple of side dishes was a good £30 a head. Quite high when you consider that a similar meal would have been cheaper in town. One high point was the best Sticky Pudding I have tasted for ages!

The overall cleanliness of the hotel was good, however, there was a strong smell of a bleach type substance in the morning when the stone floors had been leaned, which was quite strong.

To sum up, overall the money I paid was about spot on, although I would have been a little unhappy if it was any higher. Accommodation, was of a good quality as was the food. I would stay there again, although I would probably choose a larger, more recently decorated room. The best way to sum it up is that I would like to try an alternative first, but the sticky toffee pudding was really good.....

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krustyvab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek S, Manager at The Kings Head Hotel, responded to this review, 6 December 2012
Thank you for taking the time to share your thoughts following your recent visit to the King's Head Inn. We are pleased to hear that you enjoyed your stay with us and that you especially enjoyed the food, singling out the sticky toffee pudding! We hope to welcome you back in the near future.
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Additional Information about The Kings Head Hotel

Property: The Kings Head Hotel
Address: Thirlmere, Keswick CA12 4TN, England
Region: United Kingdom > England > Cumbria > Lake District > Keswick
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #86 of 175 B&Bs / Inns in Keswick
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Kings Head Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Located at the foot of Helvellyn, near the shores of Lake Thirlmere The 16th Century Kings Head Hotel enjoys an idyllic setting in the heart of The Lake District National Park. The Kings Head offers two unique dining experiences - with Fine dining in the award winning St Johns Restaurant or Traditional Bar Dining, a contemporary bar lounge and delightful en-suite bedrooms are traditionally furnished with views of the surrounding fells. ... more   less 
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Also Known As:
The Kings Head Hotel Keswick, Lake District

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