I was travelling alone with my dog & emailed before booking to check whether she could come to breakfast with me, they said I could have breakfast in the bar area with the dog, other guests without dogs have breakfast in the restaurant.
When I rang to book I again checked breakfast in the bar was fine & happened often, I was assured it was. I checked in & said I wanted to arrange for breakfast in the bar, the girl on reception said a table would be set up for me in there.
Sunday morning, I come down for breakfast, go in the bar, no table set up, go to the restaurant to ask what has happened, they say no problem we'll set it up. They do set a table, but I then have to ask for a plate when they bring toast & twice had to ask for milk. However the breakfast was lovely, very well cooked & fresh. Worst point was the cleaner hoovering around us as I was eating & my dog sat cowering under the table!
Monday morning, go to the bar, no table set up, deja vu! Anyway, get my breakfast, had to ask for milk again & it was delivered in a gravy boat, which amused me highly! And yet again the cleaner appeared with her hoover.
I'm very disappointed in this as I felt as if I was a nuisance, despite checking in advance that this was ok. I have stayed in many other places with the dog & not had a problem & I have never had anyone clean around me before! As the request for breakfast in the bar was booked weeks in advance I feel the cleaner should have cleaned in there before breakfast was due to be served.
Also, small point but the cleaner should have spent less time hoovering while guests were eating & more time getting rid of the cobwebs as there were quite a few in my room.
The staff were friendly & the food was lovely & I'm sure that if I was eating in the restaurant I wouldn't have had a problem, but I wasn't the only guest staying with a dog & the same thing happened to them.
- Official Description (provided by the hotel):
- Located at the foot of Helvellyn, near the shores of Lake Thirlmere The 16th Century Kings Head Hotel enjoys an idyllic setting in the heart of The Lake District National Park. The Kings Head offers two unique dining experiences - with Fine dining in the award winning St Johns Restaurant or Traditional Bar Dining, a contemporary bar lounge and delightful en-suite bedrooms are traditionally furnished with views of the surrounding fells. ... more less
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- Also Known As:
- The Kings Head Hotel Keswick, Lake District