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“A friendly,clean and very welcoming establishment.” 5 of 5 bubbles
Review of Greystoke House

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Greystoke House
Ranked #106 of 177 Keswick B&B and Inns
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A friendly,clean and very welcoming establishment.”
5 of 5 bubbles Reviewed 29 December 2012

I am currently on my 4 th stay here, with my husband. Me and my husband have always found our hosts to be very welcoming. The rooms are clean and functional and the breakfast is absolutely excellent. Me and my husband, really look forward too our 4 night stay annual visits. The guesthouse is only a short walk away from the town centre and lake Derwentwater. Can't wait to stay again next year. Thankyou so much too mark and Helen, for being such welcoming hosts.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Justlois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 reviews from our community

Traveller rating
    62
    17
    6
    0
    2
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Manchester, England, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 October 2012

Greystoke House is everything I'd look for in a B&B. I've stayed there during several walking trips and it's a 5-minute walk from the middle of Keswick and all the lovely restaurants and pubs there, and a 5-minute walk from the Fitz Park bus stop (which links it to Penrith railway station via the hourly X4/X5 bus).

The single rooms are a little small and are not en suite, but for £30 a night (out of season) it's amazing value. The place is spotless, the breakfast is excellent, nice cafetiere-coffee (and they offered to fill a flask with fresh coffee) and the proprietors are friendly. What possibly marks Greystoke House out in my mind is a lot of attention to little details that not all B&Bs or even hotels provide for (a nice selection of drinks, a choccie biccie, alarm clock, box of tissues, good local information, plenty of plug sockets, free wifi); and if the two single rooms are small, they've used the space well to provide shelves and clothes-hanging space and there's a rack on the radiator to maximise drying space (they also have a drying room, and they're dog-friendly).

Incidentally, they do now accept credit/debit cards. I'd highly recommend Greystoke House.

Room Tip: Room 6 is the larger of the two single rooms.
See more room tips
  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Spencer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 30 September 2012

I am not one to ever complain about places I have stayed but after coming away so upset from a trip that was meant to cheer up my father and I on the passing of my mother six weeks ago I feel that I must. We booked to stay three nights at Greystoke House on the strength of the reviews I read here on trip advisor. Myself and my parents have visited Keswick on a number of occasions as it was a favourite destination of my mums and it is true that Greystoke House is in a perfect location; very close to Keswick town centre and the beginning of many beautiful walks. However as soon as we set foot in the B&B we recieved quite an unfriendly welcome with the owner of the B&B offering no real introduction. I explained to him the reason of our visit and he became much nicer, as he was throughout our stay. We booked two double rooms and I immediately swapped rooms with my dad as his room was very dark, with a view on to an enclosed dirty wall and a bathroom that is no bigger than a cupboard. The other room was nicer being a lot brighter with a better view onto the road outside. The bathroom again though was beyond small. On the last day of our stay I noticed the towel rail had been taken down from the bathroom in my room when we had been out walking and i noted it to my partner as we thought it was strange. The morning we were leaving I went to thank the owners wife Helen for the breakfast and query whether we could pay by card. She completely ignored my thanks and replyed with 'Your in room 1 arn't you? What happened to the towel rail in the bathroom?' I was so shocked and upset. I told her that I had no idea what had happened to it, I hadnt even noticed there was a thing wrong with it. I had used it to hang my lightweight pyjamas on when there were no towels on it and because there is no room in the bathroom to put anything. She replyed to me that it looked as if SOMEONE had been hanging off it. To be accused of something so out of my nature has truly upset me considering that Helen could not even bring herself to speak to any of us throughout our stay. We then had to walk in the rain to get cash out as they could not accept card payment from us; even though they accepted it from the customer paying immediately before us. My dad left this B&B distraught at the thought that this couple did not trust us and made us feel as if we had done something wrong. His view on the trip now is that it was ruined. I wish that I could have written nicer things about Greystoke House but ultimately I am baffled by the good reviews this place has got.

Room Tip: Definately not room 1 and the towel rail for swinging off!!!
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  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Katie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greyhosts, Owner at Greystoke House, responded to this review, 29 November 2012
I am really sorry that you felt you had such a bad stay with us, it was never my intention to upset you or your father and as I explained to you that morning, I was at work so had not been there when the towel rail was taken off the wall.
I was at work throughout your stay which was why we had not met prior to that morning, and I also apologise for the credit card machine being out of order as I had not ordered receipt rolls...
When you asked me about paying we had a chat and you went up the stairs it was only on your return that I said about the towel rail, but merely as a question if you knew how it got damaged? I did not directly accuse you and apologised at the time if I had offended you.
I offered to show you the damaged towel rail, whilst you were shouting at me but you said no.
What more could I have done, it is rather unfair that you have used this forum to be quite so unpleasant when as you said yourself before the incident you had had a really good stay with us.

Once again I can only apologise for what you feel has been such an awful situation for you.
We are just a small business and we try our best to offer comfortable, clean accomodation that suits most people. You were offered a choice of rooms, if you were that unhappy why did you not say at the start of your stay and you could have had a different room...
It would never be our intention to offend or upset guests, why would it be? This is our livelihood after all.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 September 2012

Excellent value for money. The breakfasts are brilliant-choice, quality, portion size -couldnt be better. The owners are charming, quiet and helpful. The rooms are small but perfectly functional, clean and well organised. The B&B is ideally located-5mins from the town center, the park and the lake, but for me the icing on the cake is that dogs are made just as welcome as the owners-even having treats on the tea tray in the room. Will definitely be returning! Perfect for dog lovers-even if you don't have one of your own- there are no doggy smells or tatty carpets in sight and lots of doggy cuddles to be had!

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 29 July 2012

Very comfortable. Breakfast is always superb. Great facilities and excellent location. Second trip to Greystoke and there will definitely be a third. WiFi available and TV. Dog friendly with treats supplied. Thanks for another friendly stay.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bogie_roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 29 May 2012

Close to Keswick town centre, great base for hikes, excellent hosts, very clean accomodation, wonderful food and all at a great price. I would recommend to anyone. Thank you Mark and Helen for making my trekking trip to the Lake district a most memorable one.

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Epsom, United Kingdom
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 22 April 2012

Whether it's a few days walking in the superb Lake District countryside or just for a trip to see the sights, this B&B is amazingly well situated just off the centre of Keswick - literally 2 minutes walk from the heart of the town. The lakeside theatre is also just 5 minutes walk and Derwent water and the varied walks around it are also 5 minutes away. The host (Mark) is helpful with info and advice and the standard of the rooms and breakfast is good for the price. I'd happily stay here again. The only thing to bear in mind is the parking is sometimes scarce depending on the time of the day - we parked a hundred yards away on a couple of days but that's not really a problem.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Greystoke House

Property: Greystoke House
Address: 9 Leonard Street, Keswick CA12 4EL, England
Region: United Kingdom > England > Cumbria > Lake District > Keswick
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #106 of 177 B&Bs / Inns in Keswick
Number of rooms: 4
Official Description (provided by the hotel):
We are a non-smoking, dog friendly Bed & Breakfast, situated in a quiet location within walking distance of Keswick town centre. Greystoke House is ideally located to visit a variety of local attractions including the Theatre by the Lake, Keswick museum and The Cars of the Stars, and provides the perfect base for walking and exploring this beautiful area of the Lake District. ... more   less 
Also Known As:
Greystoke House Keswick, Lake District

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