Our room had two double beds shoe-horned into a space that really should have been for one - It was tired and dated. The toilet cistern ran all night long and defied all attempts to deaden the sound or stop it. The room was above the staff/kitchen area and seemed to have a vent directly to it as we heard every word, every saucepan being washed and bashed around into the early hours. After a night of very little sleep we were treated to the joys of the morning staff - there was an indifferent apology. Given the money charged by this hotel it fell far below the standards you would expect.
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- Also Known As:
- Brantwood Country Hotel Penrith, Cumbria