I've never been here, and I've heard the food is good, so thought I'd give it a try. Unfortunately, I still have no idea what the food is like after waiting 40 mins for a smoked salmon bruchetta, basically a posh sandwich. I placed my order and then relaxed on the sofa, it was only when I noticed a couple who had come in after me getting their food that I realised I'd been there for 20 mins. I spoke to the waiter who had taken my order, and it turned out he had forgotten to pass it through to the kitchen. Fair enough, he apologised and offered me a free drink so I was OK with that, thinking that at least they would put a rush on it. However, another 20 mins later and still no food, I could see in the entrance to the kitchen and I saw a guy opening a packet of avocados which were part of my dish, and I guessed that they hadn't even started it, which proved to be the case. When I spoke to them they said they had run out of avocados. Well, why didn't they tell me that when they realised the order had been missed and asked if I wanted to order something else? Poor service, and disappointing attitude, they apologised, but it was fairly perfunctory and blamed various other factors as if that made it OK. I won't be bothering to find out if the food is any good after this.
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