Being situated in the centre of Penrith, the George has loads of potential. The good is mediocre, but is the lack of customer service which lets the hotel down badly. Staff fail to make eye contact and walk away whilst taking orders or even ignore customers completely.
A real let down.
- Official Description (provided by the hotel):
- The nostalgic wood panelling and old local prints on the walls combine to create an atmosphere unique to the George, where many generations of loyal visitors have returned time after time. Relax in the recently restyled Dappers Bar, take afternoon teas in front of open fires, dine in the intimate candle-lit restaurant, with its new and enticing menu featuring regional produce and mouth-watering desserts, or dance the night away in the magnificent ballroom.The hospitality and friendliness of the staff match the hotel’s high standards, ensuring that generations of guests return time after time. Sympathetically updated with all modern facilities, guests will appreciate the tastefully appointed bedrooms, including a four-poster bedroom and generously sized family suites.An oasis of calm and gentility, The George will delight visitors with its inimitable grace and charm. ... more less
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- Also Known As:
- The George Hotel Penrith, Cumbria