We stayed at Roundthorn for on night. We had booked a twin room two weeks before the date we arrived. Upon arrival we were told that they had made a errror and that the twin room was already booked by another guest but they had a double room for us. This room No 10 was in the attic. There was a double bed and they had prepared a sofa bed. This sofa bed had a mattress about 3 inches deep. I am not sure how they expected anyone to sleep comfortably on a sofa bed and charge for it! The room was dusty and not hoovered. I found debris of previous guests on the carpet eg coins, earrings).The skirting boards was lined with dust. Carpet corners were also not hoovered for some time as the dust was visible. We had dinner. We waited for half and hour for the food to arrive. The vegatarian curry was cold and inedible. I threw up after eating the food. Breakfast was very disappointing. Our salt and pepper condiment set was empty. So I went to the next table's condiment set and they were empty too. I went to look for the waitress and could not find her. One waitress was covering the breakfast sitting. By the time she got the toast, the food went cold. Wont be staying here again.
- Official Description (provided by the hotel):
- A grade II listed Georgian Mansion overlooking the Market town of Penrith, The Roundthorn is set in its own landscaped gardens and boasts panoramic views of the Eden Valley and Lakeland Fells. All of the bedrooms are tastefully furnished with a mix of traditional and contemporary styles, and following a major refurbishment in early 2008 the cosy residents lounge and bar areas are perfect for relaxing after a long day. ... more less
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- Also Known As:
- Roundthorn Country House Hotel Penrith
- Roundthorn Country Hotel
- Roundthorn Country House Penrith, Cumbria