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All reviewsburger kingroom was cleanbreakfast boxlake districtconvenient locationbasic accommodationan overnight stayeasy accessnorthern lakesfriendly welcomeone night staynight's sleepshort drivemotorwayjunctionlaptopfi
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Reviewed 16 December 2013

We were down in Penrith for a family wedding, and the team were absolutely wonderful! My father was with us, and as he is disabled, needed a ground floor room-no problem at all-and they even arranged for us to have the room next to him. The hotel was fully booked, and they were rushed off their feet (most of the wedding party was there) yet they managed to be polite and courteous at all times. The rooms were very clean, comfortable and warm. Couldn't ask for anything more.
I must give a special mention to Lee, the night receptionist. He was absolutely brilliant. All of us rolling in after the wedding, and he could not have been any more patient and helpful-even after his all-nighter, he helped me massively in the morning when I had to deliver something to another room which they'd left behind in our car. Sally was also helpful in the extreme, and always smiling. If We're down that way again-we'll have no hesitation in booking in to this hotel. (The Little Chef right on the doorstep was also very good, as was their staff)

Room Tip: Try and get a room in the main building and not the annexe. Much easier if you have any queries
  • Stayed: December 2013, travelled with family
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Thank zelda19678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

From about 1995 onwards we used to visit this Travelodge at least twice a year. It was a great value base for the Lake District.

But then it became run down and manky. On our last visit in 2007 the bed was uncomfortable and the room was tired and knackered. So we gave up on it.

It's now been refurbished. So the bed was great and the room was fresh and new.

So we'll be staying here regularly again. Hurrah!

Since we last stayed, a new Booths supermarket has been built in Penrith. It's an upmarket Waitrose with an upstairs cafe which serves the best breakfast ever - and it's a 2 minute drive from the Travelodge. So make sure you eat here in the morning - give the Little Chef a miss.

  • Stayed: December 2013, travelled as a couple
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3  Thank misterpastry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

ideally placed for a stopover when travelling south from north Scotland to Lincolnshire and very easy to find just off the M6 . We were in the annexe and it was very quiet despite being fully booked .

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Travelodge
Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Room was large but was right by the reception so we heard everyone coming and going all night. Very noisy and unpleasant. Bathroom had a strong smell of damp and wasn't very clean. Good location. Actually very expensive compared to what a premier inn offers. Don't really see anyone on reception.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Travelodge
1  Thank Emily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Dianne from Customer Care at Travelodge Penrith, responded to this reviewResponded 21 November 2013

We want our customers to have a comfortable and relaxing stay with us so we are sorry to learn that you were disturbed during the night Emily M. We also expect our rooms to be clean and fresh and we would like to investigate the concerns you have raised. To help us contact you please can you visit our website and select the Contact Us button to give us more detail and be sure to click on the ‘link from TripAdvisor’ option when submitting your details.

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Reviewed 18 November 2013

Nice hotel but no cleaning took place during our two night stop Is this now a Travelodge best or is this a new budget saving If this happens again i will be changing my Travelodges to a Premier inn I must have stopped 50+ times in a Travelodge What will Travelodge be doing for me in the future???

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Travelodge
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Dianne from Customer Care at Travelodge Penrith, responded to this reviewResponded 20 November 2013

We are really sorry to learn of your disappointment with your recent stay Michael R. We do expect our rooms to be serviced on the second day of your stay with new towels being provided, any rubbish removed and the essentials replenished. We will ensure our hotel management team are made aware of your feedback so this issue can be addressed. We apologise for any inconvenience caused on this occasion.

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