Warm and friendly, nothing too much trouble. We had a lovely stay in a boutique style room, imaculate and spacious with all the little details taken care of. Some of the highlights: We overslept on the first morning as the bed was so comfortable, the breakfast was gorgeous especially the "proper" black pudding, the hand and body lotion as good as a Jo Malone product (which I love!)
A BIG thank you Ian and Yana for our first stay, we will definitely be back!
Audrey and Malcolm