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“Adventure in the snow” 5 of 5 bubbles
Review of Holbeck Ghyll Country House

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Holbeck Ghyll Country House
Ranked #13 of 20 Hotels in Windermere
Certificate of Excellence
Gingins, Switzerland
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Adventure in the snow”
5 of 5 bubbles Reviewed 1 February 2013

We chose the snowiest weekend of the year to visit this lovely hotel. At 5pm we phoned the hotel to say we thought we be late, then everything completely ground to a halt because of the snow. Several hours later we had to abandon our car and Tom the duty manager (hero!) came to fetch us in the hotel range rover. This was well after midnight by this point and we were greeted in such a friendly way as if this was no problem at all. Some staff had stayed up, prepared us food and insisted we have a drink in the lounge, despite it clearly being well after hours. The entire staff were SO friendly, helpful and just old fashioned kind. We were bowled over by this, thank you!
The hotel itself is delightful, small enough to be personal and cozy, the fires were all lit whilst we were there. There was even a hot water bottle in the bed after dinner, what a great touch! We missed one dinner but the second night the food was superb. A very classic menu from which I could have eaten everything. And you can buy good wine by the glass which is great if you are eating a different thing to your partner. The breakfasts were excellent too, the porridge with the cream and whiskey was to die for. The only problem with this hotel is that it's difficult for us to get to but we'll certainly go back. One of the best hotel experiences we've had.

Room Tip: Lake view rooms have a beautiful view
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  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Liesl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, 17 February 2013
Thank you for your review and I have given Tom a pat on the back for coming to your rescue. The amount of snow that fell in the short space of time did catch us all unawares!

Come back and see us in the summer time and take a walk up on the fells to see the views!

With all good wishes

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,097 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (300)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Chorley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 February 2013

We had a winter mini break for one night in January. We could not fault the hotel. The food, location and service were all excellent and we had a lovely room with a gorgeous view of the lake. There were lots of thoughtful touches, such as when the we got into bed someone had put a hot water bottle in for us. Very much appreciated on a cold night. I hasten to add it was only cold outside. The hotel was warm and welcoming.

Room Tip: At certain times In January and February it is possible to book a Lake side view room for the price...
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  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, 17 February 2013
I was sorry to read about the cold room. I do recall the evening and you were right about the severe drop in the outside temperature. That said, your room should have been nice and toasty so please accept my apologies. We are hoping to get our boiler improved to help boost the heating at the higher levels.

However, I was heartend to read that you enjoyed the rest of your visit to us. Come back and see us in the warmer summer time - we look forward to welcoming you!

With all good wishes


Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 1 February 2013

My husband & I stayed the Holbeck for my 30th birthday. We were expecting big things from the miss potter suite & it didn't let us down, on arrival, we were shown to our suite by the lovely lady on reception & we found a hand written note & chocolates from the hotel manager, wishing me a happy birthday :) despite the fog & awful weather, the view is amazing & we still enjoyed the hot-tub! We ate at the hotel on both evenings & the food is outstanding- i didn't want it to end, all staff are attentive & polite, the only critisim I would give is the that the dining room can be a little too quiet (to the point that I had to keep telling my husband to keep his voice down!) a bit of music would make a very near perfect experience even more enjoyable.
The photographs on the website do not do this place justice, my husband is a photographer & he took the time to take a few pics of our suite which show it off much better (I have attached a few of them).
All in all- one of the best breaks ever, lovely food, staff & room- just perfect!!

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, 17 February 2013
You were brave to use the Hot Tub and it sounds as though you were rewarded with the fab views! I take the point about the dining room and we are going to experiment in some areas with a little background music, just to break the silence.

Love the pictures by the way.

Come back and see us soon.

With all good wishes

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Staffs
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 January 2013

Home from home is a good description, you feel as though you are in a good friends home when
staying at Holbeck Ghyll. Snow outside made for a lovely view while sitting next to an open fire with a nice glass of whatever you fancy at hand.
Our rooms 3 and 20 were comfortable and very clean with views of the lake. Staff always had the time to say a few words to you and nothing was too much trouble.
Food was exceptional so many thanks to the chef and team. A good selection at breakfast too.
We treated ourselves to a spa treatment..so relaxing, and made use of the sauna and steam room. Highly recommended.

Room Tip: The main house has rooms with lakeview and fells. Some of the other rooms are a few steps from the m...
See more room tips
  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SueSouthStaffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 January 2013

We stayed at Holbeck Ghyll for two nights. When we are arrived the staff were all very warm and friendly. There was some confusion over our room, but the staff were quick to sort this out, and very polite throughout. Our room was stunning, as were the views of the snow covered hills. We ate in the restaurant on the first night, and the food was delicious, as well as being very well presented. One of us is gluten free and vegetarian, and this was no fuss and very well catered for. The next morning breakfast was great, with gluten free toast provided. We were given a lovely walking route for the afternoon, and I had a very nice massage. That evening we had booked to go out for dinner, but were unable to make it to our reservation because of bad snow. We ended up having to leave the car and walk up the road to the hotel. At this point we were in pretty poor spirits, but the staff were again brilliant. They told us to go upstairs, put on some warm clothes and then they would allow us to order off the room service menu, and they set up a table for us by the fire. This was perfect, and along with some great wine and more friendly service this more than salvaged our evening. Overall it was a perfect weekend, with the friendliness of the staff adding perfectly to the lovely setting and fine food.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Josephgideondavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, 17 February 2013
Thank you very much for taking the time to review us and in such a positive way. You were complimentary about all my team and it means alot to them when people are. I have pinned your review to our noticeboard for all to read.

Come back and see us very soon.


With all good wishes

Andrew
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Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 24 January 2013

I've wanted to stay at Holbeck Ghyll ever since The Trip was filmed there and maybe got too excited about it.

The location is incredible. You won't get a better view. With the actual hotel, I'm not sure if we got them at a bad time, but I just felt there was that 'extra something' missing. You can't always expect an x-factor, but for £300 a night I would say you should here.

The waiters were a little in your grill, asking if you wanted something from the menu all the while you were trying to chill in one of the lounges. The saving grace on this front was the bald fella (didn't get name on reception, sorry!) who was polite beyond the extreme.

There are some good touches - chocolates on arrival and pamphlets of suggested walks being two - but on the whole I felt it lacked something to go with the price.

The advertisement of wifi in rooms is misleading as it doesn't exist - not essential but nice to have.

We only had breakfast which while nice, was not much better than you'd get anywhere else. Fine, other than most other places haven't got Michelin stars.

Don't want to be too down as the view is immense and the walks the same. Just feel the hotel could do with a bit of umph, although I'm sure they'll continue to sell out regardless. Thanks!

  • Stayed January 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank barneystinson10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, 17 February 2013
Thank you for your feedback and I am sorry that we didn't hit the spot. Reviews such as yours only serve to remind us that we must not become complacent and always aim to try harder.

Yours sincerely

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 January 2013

Stayed at HG for three nights in Eltermere suite this weekend. It was our second visit and once again was a fantastic experience. The suite was extremely comfortable with an amazing bathroom and nice lounge with a woodburning stove type fire which was perfect in the snowy weather. The only suggestion I would have is to make sure the logs are small enough and kindling is provided as we struggled to get it going initially as the logs are mainly cut with the big open fires in the main hotel in mind. Great food, wine and friendly but excellent service evident as usual despite being quite busy particularly on Sat night. Had a very relaxing spa treatment and a bracing walk in the snow with helpful advice from the staff. Once again a wonderful experience from a team who are clearly led by someone who understands and values customer service and attention to detail. I spend a lot of time in hotels and am usually disappointed. HG is the exception.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LancashireBlackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, 28 January 2013
Thank you for your review. Myself and my team are glad that you enjoyed your time with us - it was quite magical in the snow (unless you were Dave, our Chef, Matthew, our Maintenance chap, or Tom, our Restaurant Manager who were drive clearing!!)

Your coments regarding the size of the logs is a good one - we have a new chainsaw and I think our gardeners are enjoying the log splitting a little too much!

Do come back and see us soon.

With all good wishes

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holbeck Ghyll Country House

Property: Holbeck Ghyll Country House
Address: Holbeck Ghyll, Windermere LA23 1LU, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#8 Romantic Hotel in Windermere
#8 Luxury Hotel in Windermere
#9 Family Hotel in Windermere
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Holbeck Ghyll Country House 4*
Number of rooms: 23
Official Description (provided by the hotel):
This luxurious country house hotel is set in eighteen acres of private woodland and gardens, in England's picturesque Lake District. Holbeck Ghyll offers 23 individually designed en-suite rooms, most with spectacular views over Lake Windermere. The Health Spa offers a range of treatments, sauna, steam room. Food is an integral part of any guests stay, and the Restaurant, which retained a Michelin Star for 14 consecutive years, will not disappoint. ... more   less 
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Also Known As:
Holbeck Ghyll Country House Hotel Windermere
Holbeck Ghyll Country Hotel
Holbeck Ghyll Country Windermere
Holbeck Ghyll Country House Windermere, Lake District

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