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“Lovely stay” 4 of 5 bubbles
Review of The Windermere Hotel

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The Windermere Hotel
Ranked #17 of 20 Hotels in Windermere
Certificate of Excellence
Reading
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely stay”
4 of 5 bubbles Reviewed 11 January 2014

Just returned (6th-10th Jan) from a lovely stay at the Windermere with Shearings holiday. It is a lovely old hotel with an impressive exterior, inside, the restaurant /bar /lounge areas are very pleasant and comfortable. The waiting and bar staff are very friendly,polite, and attentive, and they work very hard to make your stay enjoyable. Food wise, the coast and country menu had a good varied choice ,meat,fish, vegetarian and salads all available as standard ,good portions and tasty. With our deal, included was the £25 per person spend, which you can spend at the bar/lunches or take a packed lunch when you leave the hotel. We had a standard room which was clean ,comfortable and warm. This really was a good stay at the hotel and was much enjoyed. Thank you to Giles and the team.

Room Tip: We had a basic room which was fine, which was all we needed, there are better rooms if you wish to s...
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeff10_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunner196440, General Manager at The Windermere Hotel, responded to this review, 13 January 2014
Dear Reviewer

Thank you so much for this great review, I am so pleased you took advantage of our In House Credit deal and your very kind comments will be passed onto the team.

Hope to see you again very soon.

Kind Regards

Giles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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716 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (310)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 January 2014 via mobile

had a lovely eve, room was nice n clean fresh decor throughout, room 210 lovely views, not overly big room but we didnt mind, very clean n smelt fresh . white towels n beddind crisp . slight wear in bedroom carpet but very clean definatly 3/4 * thanku coast n country will be returning on a good deal....

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cfamily43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunner196440, General Manager at The Windermere Hotel, responded to this review, 9 January 2014
Dear Reviewer

Well what can I say except thank you for such a great review. I am delighted you were happy with all aspects of your stay, and I look forward to welcoming you back in the near future.

Kind Regards
Giles Norwood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uxbridge
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

I am a Shearings traveller and always happy with accommodation that I am allocated but at this hotel I was very pleased that I was on ground floor and my room was excellent. It was very accessible to the dining areas and the entertainment area and being a bit disabled made life so much easier for me which I really appreciated. At first I thought having to book a time for evening meal would be a problem but not at all, it was very well organised. The food and service was excellent. The only disappointment was that on New Years Day(weather atrocious so could not go out) there was nothing to do but there was a really nice TV lounge so should not complain really. Overall, a lovely holiday and staff could not be more helpful.

Room Tip: Room 21 on ground floor - nice and quiet at all times.
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  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunner196440, General Manager at The Windermere Hotel, responded to this review, 9 January 2014
Dear Reviewer

Thank you so much for posting such a wonderful review. I am pleased your room allocation met your needs and made your stay here much easier. I thank you for your comments regarding the excellent food & staff, they did work extremely hard over the festive period and its lovely to hear this was appreciated.
I agree the weather could have been better on News Years Day!! And your comment about “nothing to do” has been noted and is food for thought for next year.

Kind Regards
Giles Norwood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 2 January 2014

This is
First, the staff are friendly and helpful - good.

Second, the beds are poor. I usually sleep well, but the beds here appeared so cheap and tired, that I had two nights of discomfort followed by two mornings of back ache. I made the hotel aware of this.

Finally, I had to return food - so low were the standards at dinner. What concerned me greatly was that I could give an order and within one minute the cooked food would be with me - indicating marked use of the microwave and/or food heavily pre-cooked. This had disastrous effects upon the flavour. Especially poor were the soups, which seemed heavily bulked with flour; It is so very easy to make fresh simple soups!

Yes, it is a very cheap hotel, but that is no reason for it to be poor.

  • Stayed December 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ge0ffreyHamm0nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunner196440, General Manager at The Windermere Hotel, responded to this review, 9 January 2014
Dear Reviewer

Thank you for your review and your kind comments regarding the staff. I apologise for your discomfort regarding the beds, this will be looked into.

I must say I am some what surprised regarding your comments regarding the food. As you can see from previous reviews our food is generally not an issue and my kitchen team strive every service to deliver the best they can.
I apologise for not meeting your expectations regarding the food.

Kind Regards
Giles Norwood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, England, United Kingdom
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed 24 December 2013

Stayed at the hotel with friends on a short walking break. The hotel is set in an imposing location close to the railway station on the edge of Windermere town. The public areas look as if they have recently been decorated. Unknown to us the hotel is a favourite with Shearings and other similar budget price operators, in fact I imagine we were the only ones staying there not on a package holiday. This meant, for example, having to wait to been shown to a table to be served breakfast and hearing countless reminiscences from Shearings regulars about other hotels they'd stayed at. If you're staying there on a package you'd probably think it was great value otherwise I'd suggest staying elsewhere.

Room Tip: The hotel has a small car park. I'd recommend reserving car parking in advance of your stay. A...
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunner196440, General Manager at The Windermere Hotel, responded to this review, 31 December 2013
Dear Reviewer
Thank you for taking the time to post a review regarding your stay here, I must agree the Windermere Hotel is most definitely in a convenient location for local amenities & plenty of beautiful walks.
At peak times unfortunately there will a short wait to be shown to a table due to the volume of guests in the hotel, I am sure you will agree this will happen in any other busy Restaurant.
As a Manager part of the Shearings group I am delighted to hear “Shearings regulars” reminiscing about their experiences in other hotels over dinner / breakfast, I believe this goes to show that as a company we are doing it right.
I wish you a very Happy New year and once again thank you for your review.
Kind Regards
Giles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dartford
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 December 2013

travelled with shearing long time getting to hotel allthough this was no fault of shearings due to long delay getting through dartford tunnel to the hub so missed the connection ended up getting to hotel via another coach and long taxi ride.had upgraded room which was good but windows could do with secondry glazing,4 poster had ledge all round it so bit difficult to get in and out.Food
staff and cleanleness was first class.The trips that were included were good though i do question the tripsw to a pencil museum and garden centre? hotel in a good position for rail travellers also its anice walk to lake for trips can be cold though.

Room Tip: no pool or fitness centre and you have to book your evening meal times in the morning before you kn...
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunner196440, General Manager at The Windermere Hotel, responded to this review, 31 December 2013
Dear Reviewer
Thank you for taking the time to post your review regarding your recent stay here. I am pleased you thought the food, staff and cleanliness were first class, this is always great to hear. Your points regarding your room have been noted.
Once again thank you for your review and I wish you a very Happy New Year, and hope to see you very soon.
Kind Regards
Giles Norwood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 14 December 2013

Staying at the Windermere hotel have a lovely room. (Thank you Giles) Very clean hotel. Food and service very good. Brilliant location. Have stayed here many times now one of our favourites. No complaints.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank toni e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunner196440, General Manager at The Windermere Hotel, responded to this review, 31 December 2013
Dear Reviewer
Thank you so much for posting such a wonderful review regarding your stay here and my mention!! It was a pleasure seeing you again and I look forward to the next time. I sincerely hope you had a great Christmas and have a wonderful New Year.
Kind Regards
Giles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Windermere Hotel

Property: The Windermere Hotel
Address: Kendal Road, Windermere LA23 1AL, England
Region: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#16 Romantic Hotel in Windermere
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Windermere Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
Windermere has been called the ‘Gateway to the Lakes.’ With mountains, moors, lakes and tarns it is a wonderful place to relax and enjoy the splendour of the English countryside, right in the heart of the Lake District. The Windermere Hotel occupies an excellent location at the head of the village of Windermere itself. Built from traditional Lakeland slate, our hotel is listed by English Heritage, and is one of the oldest hotels in Windermere having opened back in 1847 to coincide with the construction of the local railway. The hotel’s location is ideal for exploring the local villages of Bowness and Windermere, as well as the beautiful Lake District scenery. ... more   less 
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Also Known As:
The Hotel Windermere
Windermere The Hotel
Windermere Hotel Windermere
The Windermere Hotel Lake District

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