We were in the Lake House, which is in a stunning location, with access outside via patio doors, seems perfect. Lovely big room, clean and well appointed,however . . .
-Soap in shower only,you have to step into shower area to get soap for the hand basin none supplied in this area.This can be problematic if the shower has been previously used.
- breakfasts disappointing, poached egg undercooked, toast not crisp, cooked breakfast arriving before cereal finished
- no information on arrival as to what the options were re the evening meal, for instance we realised at the end of our stay we could have opted for a bar meal in the conservatory from a different menu
- disappointing choice for evening meal in main restaurant
- a hotel of this standing should not be charging extra for steaks etc,the price should be the price
On the whole the staff were good and friendly but sometimes too many staff members seemed involved in the service of one table.
These complaints were made at the time and the manager has responded to most comments but it doesn't make up for the fact that it was a disappointing experience for a hotel of the Langdale Chase's classMore
- Free Wifi
- Free Parking