I booked this for a three night romantic weekend through a Secret Escapes offer of bed, breakfast and four course evening meal. I enjoy good food and was looking forward to the dining experience. The first night, I was quite impressed, but my disappointment increased with the stay, as basically the same canapés, menu and petit fours were offered each successive night. Part of a dining experience is reading the menu and anticipation of new creations. Having read other reviews, it seems the menu does not change, suggesting that the chef is either lazy or has a very small repertoire. In a restaurant situation, where diners are unlikely to return for a while they can get away with keeping the same menu for a period of time, but in a hotel situation with guests staying for more than one night, I think this to be unacceptable. They know in advance how many they will be feeding and could have a different menu for each day, which they then repeat. We had to send one breakfast back due to an unwanted hair and the amuse bouche on the last night, a repeat of the previous evening was returned as it tasted off. We noted that others around us were being given something different. At various times we wondered whether we were being treated differently as we were there on an offer. We found the staff quite off at times. I was also most upset to find that the hotel offers a three for two night stay which would have cost less than the secret escapes offer. I was also upset to find that I was charged for the coffee and petit fours, which we only had on the assumption that it was the fourth course of the meal. In my experience amuse bouche are normally offered complimentary. The room was OK - nothing special, looking at the photos, they have better. The outside particularly looks very tired and in need of work.
At offer price I would have still expected a different menu on each evening. I know that we were not the only ones staying more than one night. Having stayed in a number of hotels, I am very glad not to have paid the full price.
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- Also Known As:
- Miller Howe Hotel And Restaurant
- Miller Howe Hotel & Restaurant Windermere, Lake District