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Gilpin Hotel & Lake House
Ranked #4 of 20 Hotels in Windermere
Certificate of Excellence
Reviewed 7 October 2011

The reviews on here have always been excellent, however i wish to give a fair report based upon two visits during 2011. We stayed here in June having stayed earlier in the year. There was no special reason or occasions, other than getting away for a few nights, for our visit. We were in one of the large garden suites with a hot tub, this was just lovely but when it rained we got wet in the tub!

The bedroom was very, very spacious, the lounge area comfortable and the bathroom huge. The rooms were very modern and stylish although we did have to ask for an iron and ironing board to be brought to our room.

We stayed on a DB+B booking. Dinner was better the second time we ate here, the amuse bouche of tuna was to die for! The wine list has some good value wines with decent bottle age. My husband has coeliac's disease and this was well catered for - we some great home made bread. Breakfast was also of good quality with really tasty sausages.

We found the service was a little mechanical at times, as if the staff were just going 'through the motions', we ordered two bottles wines and the staff brought the wrong one each time - my husband had to go and point out the ones we wanted - this is just sloppy in an established of this level.

The dining room and other public area's within the hotel were very hot and stuffy. In addition the dining areas are very small and this lead to us feeling uncomfortable, we found during both of our visits that we spoke in whispers because we were able to hear the other diners conversations which led to the meal feeling strained and not as relaxed as i would expect, i would suggest some low level background music however perhaps this would not please some of the elderly returning patrons!

We felt too young (30) to be dining and staying at this property as the clientele - with respect - were much, much older than ourselves. It is our view that this hotel is trying hard to please their returning patrons, may of whom are older, by not changing anything, rather than being dynamic.

Whilst the wine list would draw us back (i say us, but mean my husband!) in the future the stuffy nature of this hotel means we will stay at alternative locations in the lakes.

  • Stayed: June 2011, travelled as a couple
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8  Thank ireallywanttogothere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,192 - 1,198 of 1,422 reviews

Reviewed 2 October 2011

This was our first visit to Gilpin Lodge following a recommendation from friends. We decided to go for a garden suite on the dinner - bed & breakfast rate. The room was exactly as you see it on the website and lived up to our expectations. The slightly disappointing aspect was that the hot tub wasn't under cover and typical of Lake District ... we had rain !!! The room was spotlessly clean, the hotel staff were friendly and chatty and provided excellent service. The food was excellent as you would expect although the menu was the same during our stay. The breakfast offered a good variety of options and it was a really fantastic way to start the day. Looking forward to our next visit.

  • Stayed: September 2011, travelled with friends
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4  Thank TT_Daventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2011

This is the second time we have stayed at Gilpin, the first during recovery from major surgery last year. At the time we were treated almost like family and nothing was too much trouble for them. The same philosophy still runs throughout the hotel which is one of efficiency, professionalism, outstanding customer service and attention to the smallest needs of the guests. Any minor comment or constructive critisism is taken on board and addressed immediatey. The main goal of the hotel seems to be to ensure guests want for nothing and too be able to relax totally and they will do everything to make sure this is the case. Since our last visit we found that the quality of food has improved considerably however some minor inconsitencies may be the reason why they have not been awarded Michelin star which is a real shame. We learnt on our last night that they had just been awarded hotel of the year by AA which is a lot to live up to but it was very well deserved.

  • Stayed: September 2011, travelled as a couple
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Thank ustwoCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2011

This hotel is one of the best that I have stayed in all over the world. The location, ambience, service, food in short everything is good.
Rooms are spacious and serene with the same tranquilising experience throughout the property. I had requested for a room near the reception and got Winster which was charming with lovely view from the window.
Hotel is located nearby Bowness village and cabs are easily available to the hotel. There are great walks available from the hotel. Food and service is excellent.

  • Stayed: August 2011, travelled solo
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Thank PSA68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2011

This is our third visit to Gilpin and as ever it exceeded our expectations.Excellent Staff,food delicious.This time we had a garden suite with hot tub which was heavenly(especially after a very wet cold GoApe experience) Only problem we now have is saving up for our next visit.

  • Stayed: September 2011, travelled as a couple
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Thank peearnoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2011

I had high expectations of this hotel having read other reviews and for the price paid. It completely lived up to them! My wife and I decided to go for a garden suite on the dinner bed and breakfast rate, which is expensive - but worth it. The room was spotlessly clean well presented and superbly appointed with everything you would expect at this price - the cedarwood hottub was a great way to unwind! The staff at the hotel were very friendly, helpful and provided excellent and unintrusive service which made our stay a delight. Really I can only describe the hotel and our stay as perfect.

Room Tip: The garden suites, while expensive, offer the best choice in the hotel, they are very private, quiet...
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  • Stayed: September 2011, travelled as a couple
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Thank Iain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2011

The family can't be held responsible for the terrible weather. The hotel is out of town so if you don't have a car you'll need to take a taxi to get into Bowness. Conversely, you're just over the road from the golf course.

This is a family hotel and the staff do a great job of making you feel welcome.

Value for money is good.

  • Stayed: September 2011, travelled as a couple
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Thank RKLSuva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gilpin Hotel & Lake House

Address: Crook Road, Windermere LA23 3NE, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Windermere
#1 Spa Hotel in Windermere
#3 Luxury Hotel in Windermere
#4 Romantic Hotel in Windermere
#7 Family Hotel in Windermere
Price Range: £220 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gilpin Hotel & Lake House 5*
Number of rooms: 31
Official Description (provided by the hotel):
At the heart of Gilpin is a very passionate family and team, dedicated to creating lasting memories for their guests, who return time and again for celebrations and escapes. Warmth and friendliness are balanced with extraordinary service, exquisite décor and stunning culinary experiences. This five star hotel comprises two separate estates in the beautiful Lake District, with a luxury country house on each. At Gilpin Hotel all of the 25 bedrooms have lovely Lakeland views, most leading directly onto the gardens - including six Garden Suites with their own cedarwood hot tubs, and five fabulous detached Spa Lodges. The Spa Lodges were added in 2016, and are cedar-clad with king size beds, gorgeous bathrooms and a fabulously private en-suite spa each, with a convertible treatment area, steam room, rain maker shower, free standing oval stone bath, outdoor sauna and hydrotherapy hot tub surrounded by a walled garden. Add this to the mood lighting, fires, electric blinds and a state-of-the-art music system, and all of the senses are invigorated. Just a mile away at Gilpin Lake House, six gorgeous rooms share a fully staffed boutique hotel with a heated indoor swimming pool (for Lake House guests only), outdoor hot tubs and saunas, and exclusive access to 100 acres of grounds with a stunningly beautiful private lake. Our chauffeurs bring you to the hotel in the evening to dine. Dine in either the Michelin starred main restaurant, 'Hrishi', where Hrishikesh Desai combines great Lake District produce and classic methods to deliver unbelievable textures and flavours with just a twist of Asia, or in 'Gilpin Spice' a new informal restaurant transcending international boundaries, with an open kitchen focussing on dishes from the spice trail spanning the Indian sub-continent, Malaysia, Thailand, Indonesia, the Philippines, Japan and China. ... more   less 
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Also Known As:
Gilpin Hotel And Lake House
Gilpin Hotel Windermere
Gilpin Lodge Windermere
Gilpin Hotel & Lake House Windermere, Lake District

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