We stayed here for a weekend as we had a lovely Prosecco afternoon tea booked on the lake (a birthday present). This was postponed from June due to stormy weather at short notice and the owners were really kind and allowed us to rebook later on in the year even though we gave them only 48 hours notice. The hotel is easy to find with good parking facilities. We had an upgrade and the room was superb with a chaise lounge at the bottom of our bed. A family run hotel, this was an absolute treat from start to finish with good food, drink and hospitality. A real gem in the heart of Windermere.