Hotel itself is impressive. Lovely views, charming interior in the main hotel, leisure facilities spot on and served a nice breakfast.
However, room allocated was not in main hotel, but instead in an annexe. Room very small and decorated 1990s style. Very dusty and couldn't swing a cat in the bathroom.
Had to leave after 1 night, due to a noisy family above and loud, inconsiderate neighbours that laughed and carried on till nearly 3am and people coming and going (banging doors) to their room throughout this time. When booked did ask for quiet room. Finally got some sleep and was woken by the sound of our other neighbours using the toilet- seriously, the walls are paper thin!
After breakfast, we approached reception and stated that we were here on a relaxing spa break and at the room rate, do not expect to go home without having sleep. Stated that we have stayed in city centre hotels and slept better as it was quiter. There was no apology and definitely not 4* customer service. No offer to rectify things and just amended our bill to 1 night so we could check out.
Low wood looks nice on its website, but in reality we were left disappointed with our actual experience. Such a sad end to what we hoped would be a fabulous break.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, Superbreak UK and Priceline so you can book your Low Wood Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Low Wood Bay Hotel Windermere
- Low Wood Windermere
- Hotel Low Wood
- Low Wood Hotel Windermere
- Low Wood Bay Windermere, Lake District