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Low Wood Bay Resort & Spa
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Reviews (1,915)
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1,565 - 1,570 of 1,915 reviews
Reviewed 6 November 2011

We recieved a free upgrade to a room with a lake view. The room was decorated traditionally and was very clean and comfortable with all the usual things you would need (hairdryer, ironing board, iron etc.
Breakfast was very good (we did not eat at other meal times)
The leisure centre was good
The staff were professional, yet friendly.
The hotel is in a picturesque location and close to most of the major attractions in the area.
We would stay here again!!
Not sure about standard rates as we got a deal through Groupon which represented excellent value for money.

  • Stayed: November 2011, travelled as a couple
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Thank KarateJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleCroukamp, Operations Manager at Low Wood Bay Resort & Spa, responded to this reviewResponded 14 November 2011

Dear Guest, thank you for such a rewarding review, we are glad you enjoyed your free room upgrade, and that you made the most out of the hotels leisure facilities. I will pass on your kind comments to the team regarding their friendliness. Thank you for sharing your comments with all trip advisor users. We look forward to seeing you again in the near future. Kind Regards, Michelle Croukamp, Operations Manager

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Reviewed 3 November 2011

My husband and I stayed at the Low Wood Bay Hotel recently and we must say everything was first class, sadly my hubby is poorly but they were more than obliging to our every need, firstly putting us in a beautiful disabled run facing the lake and also my request for a small fridge to put in our room for his medication was there when we arrived. The little touch of a card on the bed to greet us together with two small boxes of chocs all very thoughtful, also the staff are friendly but also very respectful which in this day and age is rare. We will defo be returning in the New Year. Thank you the Low Wood

Room Tip: If disabled the room on the ground floor is so easily accessible and the bathroom really modern,
  • Stayed: October 2011, travelled as a couple
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2  Thank gillywill1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleCroukamp, Operations Manager at Low Wood Bay Resort & Spa, responded to this reviewResponded 6 November 2011

Dear Guest, thank you for such a rewarding review especially regarding our team, we are very proud of them!. I am glad that we were able to make your stay as comfortable as possible especially with your husband being poorly. You may be interested to know that all Trip-advisor reviews are conveyed to the team and our directors. Once again thank you for sharing your comments with all trip advisor users. We look forward to welcoming you both back to the hotel again in the future. Kind Regards, Michelle Croukamp, Operations Manager

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Reviewed 2 November 2011

My husband and I have just recently stayed at the Low Wood for 2 nights and it was excellent. The staff are very friendly, efficient and proffessional, The bar and lounge areas have a lovely feel with contempory decor and a very warm and comfortable ambience to have a drink. The breakfast and dining room were magnificent, I dont think anyone could find anything to complain about with the food range, so much choice and it was all of a very high standard. Even though the breakfast was serve yourself buffet style the dining room had a real restaurant feel and the staff were excellent. The standard bedroom we had was fine with a huge very comfortable bed. and a whirlpool (although dated) bath, and all very clean. The kettle flex didnt reach the plug withoiut moving it if I was going to be picky!.There's the odd part of the hotel as with all of this age which perhaps you could describe as tired but nothing major, and alot of the hotel has already been refurbished. There's even a free water taxi provided going to Bowness and back if you can sort the times out to suit your day. All in all a really lovely stay.

  • Stayed: October 2011, travelled as a couple
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Thank MasterchefSkipton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleCroukamp, Operations Manager at Low Wood Bay Resort & Spa, responded to this reviewResponded 6 November 2011

Dear Guest, thank you so much for the fantastic review - I was delighted to read that you thoroughly enjoyed your stay. We are always happy to read any reviews from our guests on trip advisor, as feedback is essential. I will pass on your comments to the team. I am glad you enjoyed the room, the food in the Windermere Restaurant, the lounge bar and in particular I am glad that you enjoyed our complimentary water bus service.

I hope we will have the pleasure of welcoming you back to the hotel in the near future for another enjoyable break. Once again thank you for your review. Kind Regards, Michelle Croukamp, Operations Manager

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Reviewed 2 November 2011

The public rooms have been updated, but not our bedroom, which was a bit 'tired'. The disable access bathroom facilities were quite good though. The staff in the dining room and bar were polite and helpful and the food was good. Room service breakfast was cold on Sunday but better the next day. Situation right on Lake Windermere is good, within walking distance of Ambleside and Windermere.

  • Stayed: October 2011, travelled as a couple
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Thank cch64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleCroukamp, Operations Manager at Low Wood Bay Resort & Spa, responded to this reviewResponded 6 November 2011

Dear Guest, thank you for your recent review, I am pleased you enjoyed the setting of the hotel as well as the food and the service that you received in our Windermere Restaurant and lounge bar, I will ensure the comments you made are passed on to our team. Regarding the décor throughout the hotel we are currently undergoing a long term refurbishment program of the hotel bedrooms and have achieved over 20% of all of our 111 bedrooms in the previous 12 months and hope to continue this throughout the next 12 months. Once again thank you for your feedback and we look forward to seeing you again in the future. Kind Regards, Michelle Croukamp, Operations Manager

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Reviewed 31 October 2011

Overall we enjoyed this hotel very much. We had two connecting rooms for a family of 5. Not cheap but the service is good (porter and restaurants very good) and the lounge and restaurants are great. The decor is lovely. The only areas for improvement would be the apparent lack of local knowledge at the front desk. When I asked for ideas for outings they were not able to provide much help. The pool facilities are nice for kids but given they are part of a public club not really four star standing (particularly in terms of changing and shower facilities).

  • Stayed: October 2011, travelled with family
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Thank shawnandjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleCroukamp, Operations Manager at Low Wood Bay Resort & Spa, responded to this reviewResponded 6 November 2011

Dear Guest, thank you for your recent review especially regarding the service you received from our team. It was gratifying to read that you enjoyed the lounge, restaurant and the décor of the hotel. I am however sorry that on this occasion our front desk team were unable to help you with the local information you requested, we very much support local attractions and concentrate significantly on putting together information that will help our guests enjoy their stay and the local area, I will ensure that the issue you raised will not occur again and I thank you for bringing it to our attention.

Once again thank you for sharing your comments with all trip advisor users. We look forward to welcoming you back to the hotel again in the future. Kind Regards, Michelle Croukamp, Operations Manager

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