Booked for 2 nights first night fire alarm went off late into the night. Transpires laundry on fire laundry room. Clueless staff were decanting the burning items into the garden creating g a bonfire. A guest luckily intervened and put the fire out with a hotel fire extinguisher.
Residents where stuck outside for nearly 2 hours while the fire service attended. Total chaos with residents still wandering in and out of various fire exits.
No discount or apology offered to the residents. It all had a Fawlty Towers feel.
Also swimming pool had a later of scum on top and look uninviting!
On the plus exceptional food and a very clean hotel, with a traditional feel, rooms a little pricey but the food worth every penny!
- Official Description (provided by the hotel):
- You will find Hillthwaite House Hotel is the most ideal accommodation for all types of breaks including short breaks or for use as a base for your walking holiday in the Lake District National Park. Impeccable service and comfort, lovely food sourced from local produce, friendly, attentive staff and the many guests that return to us time after time speak for itself. For Lake District Hotels please look no further than Hillthwaite House Hotel. ... more less
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- Also Known As:
- Hillthwaite Hotel Windermere, Lake District
- Hillthwaite House Hotel