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“Mixed Bag Review!” 3 of 5 bubbles
Review of Marton Mere Holiday Park - Haven

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Marton Mere Holiday Park - Haven
Edinburgh, Scotland, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Mixed Bag Review!”
3 of 5 bubbles Reviewed 16 May 2014

My review is a bit of a mixed bag! We stayed during the easter week Mon-Fri and booked 2 caravans for 4 adults and 7 kids and luckily we were placed together, the caravans seemed clean enough however 1 of the caravans had no hot water. We reported it on the Monday at reception and were advised someone would come and fix it, by Wednesday no one had been so I called 1st thing and one of the security men came up but was unable to fix it and said someone would be there later on, who also didnt arrive so we complained again on the Thursday and by 8pm that night it was finally fixed.... We found the some of the staff really rude, and Im very laid back so that was a bit of a shock! On the plus side we found the funworks good fun, there is a very small softplay area which suited the toddlers in our group. The entertaiment at night was good and the kids enjoyed the swimming pool tho it was a bit disappointing the outdoor part was closed as we had some lovely hot days! its a good base for exploring Blackpool and you can get set taxi fares to and from the centre if you dont fancy the walk and they were very quick after calling. I have been to quite a few Haven sites and have always enjoyed my stay but I don't think ill rush back here...

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank LCJM01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (295)
Date | Rating
  • English first
  • Any
English first
liverpool
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 14 May 2014

Please note this review is for the caravan we stayed in, not the site which is really friendly and great for families. The staff are friendly and the entertainment at night is what you make of it, they work really hard to make sure you have a good holiday though it's not for everyone (very loud, lots of people grabbing tables near the front etc) but the families there seemed to really enjoy it. I think it's down to the caravan you hire and ours was awful. We found it through Directholidayhomes but they have a Facebook page as well called Marton Mere Luxury Caravans - what a joke! The caravan was filthy on the outside (even the kids noticed!), I had to clean everywhere - and I mean everywhere, the bedding was old,, mismatched, stained. It was obvious they were chancing their hand hiring this one! We were met by a gorilla who demanded the deposit as well as the "bond", though God knows what the bond would cover, there was nothing worth £50 in the caravan. What a way to start a holiday with an aggressive man who met you and came back at the end of the week to make sure there were no damages (he looked everywhere to try and find something, even turning the microwave on to make sure we hadn't broken it) but to be honest we left the caravan 100% cleaner than when we found it. I can't tell you the caravan number but it was in Kensington (tells you everything that there was no number on the caravan, we had to make one up when the kids hired their bikes). Yes, it was cheaper to hire than Haven but by the time we added the costs of the Funpasses there wasn't much difference. And if you hire a Haven caravan at least there's the chance of putting things right if there's a problem. I'm sorry for the genuine private owners who hire out their caravans, but people like this just put you off. Maybe Haven should have more control and make sure owners comply to their own standards.

Stayed April 2014, travelled with family
Helpful?
2 Thank Cath O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Blackpool hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

On arriving at our caravan. Which was a luxury plus!!! Not sure why. We noticed that the bathroom window was holding together with insulating tape. The window looked as if it had been like that a while. Although it was fixed quickly we couldn't leave the caravan till it was repaired. The caravan site on a whole is lovely. But if u don't drive and want to go into blackpool. The site bus service only runs on a sat, sun or bank holidays. On our last day while lookn for something we pulled out the bed in the living room we discovered toenail clippings & used bloodied tissues!!!! DISGUSTING!!!! So although caravan looked clean beware . U don't know what cld b lurking. So if u arrive and ur caravan is 12 Kensington . U have been warned!!!!

  • Stayed May 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gabigai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

Just back from havens martin mere holiday park, definitely one of their better sites, very clean and the funsters do a fantastic job, the only downside was we were a family of 4 adults and a 4yr old and baby, the caravan was a new premier 2 bedroom with double pull-out in lounge, this was very uncomfortable plus leaves you little room for a travel cot, nicer caravan than the standard but half the size,

Room Tip: Book a caravan with extra bedroom as pull-out in lounge is very uncomfortable for adults,
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank judigiorgino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Ive deceided to start writing reviews as most of the time folk today only write up if they have a complaint!! not been to marton mere for years, and went last month as a last minute weekend away, and have nothing at all negative to say, I want to really say a HUGE thank you to the staff that entertain the kids, my daughter loved every minute of the activities that are free to do esp the pen friend and the easter egg hunt, thank you for a great time and would recommend to anyone

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

I arrived monday the fifth of may for five days with my daughter evie.
We had the most fantastic time the caravan was AMAZING just perfect..
The funstars were brilliant big shout out to funstar martin who was so funny he should do a comedy act ::-)
And the guy with the big glasses sorry I have forgot your name...
He was also brilliant and the two of them together were a great team...
The others were also fab... X
Also need to mention shaun from the pool who gave evie such special attention when she had booked in for the boats x
He gave top service. X
Reception staff were lovely and so helpful esp when my daughter had been sick :-(.
Only bad thing was bus service does not come into park BUT that is nothing to do with haven and other bus stop is not too far away... X
Overall a bloody good holiday

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank allieballiebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 7 May 2014 via mobile

Had a brill weekend at Marten Mere. Site clean. Location good and near a nature reserve.no complaints at all. Paid for a standard. Got a platinum and oh my it was lush! Central heating throughout. Lovely modern decor. Ensuite in master bedroom. Well impressed. Didnt eat in restaurant. Used the pool once and it is small. Club is good for kids. The band was just ok but it is family evening time thats important. We drove into Blackpool and parked the back of pleasure beach( free parking round residential area) and used our merlin pass for the tower, sealife. There is a tescos around the corner from Marten as the spa on site is expensive. We enjoyed our weekend. Also we went to the Toby carvery in Lytham st annes. It is about 5-7 miles from Blackpool but a pretty small place with character with a lovely clean beach. Glad we stumbled across it. Haven are doing lots of offers because of school holiday restrictions.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Tracy2372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marton Mere Holiday Park - Haven

Property: Marton Mere Holiday Park - Haven
Address: Mythop Road, Blackpool FY4 4XN, England
Phone Number:
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 127 Speciality Lodging in Blackpool
Hotel Class:4 star — Marton Mere Holiday Park - Haven 4*
Number of rooms: 200
Also Known As:
Marton Mere Holiday Village Hotel Blackpool

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