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“Disappointed”
3 of 5 bubbles Review of Phildene

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Phildene
Ranked #112 of 911 Blackpool B&B and Inns
Certificate of Excellence
Carlisle, United Kingdom
1 review
“Disappointed”
3 of 5 bubbles Reviewed 2 April 2014

Parking on big letters on side of building and on facility listings at entrance, there is NO dedicated parking for the hotel and this is a real issue, especially at the height of the summer. Paid for a superior room and very disappointed with it, bathroom to small to call a bathroom and shower cubicle just not big enough, the shower itself had no power, it was as though the whole bathroom had just been attached as an afterthought. We paid extra for the room and given a few extra little bits, this did not make it a superior room it just meant we paid for the extra bits. it has got to be said the owners were lovely and could not have done any more for you

Room Tip: Very easy to find, just of the front
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewPhildene, Owner at Phildene, responded to this review, 3 April 2014
Hi Keith W, Thanks for spending the time to review your stay with us on Tripadvisor.com, sorry you were disappointed with your room, we appreciate all feedback from our guest's, your comments have been noted. regards John & Lorna
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211 reviews from our community

Traveller rating
    164
    27
    4
    7
    9
See reviews for
26
112
7
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 25 March 2014 via mobile

My room was clean and tidy which is all you can ask for. The couple running the hotel are lovely and you can't knock the service they gave. The morning breakfast was gorgeous, they previded everything that you wanted from fruit smoothes to cooked breakfasts. I would recommend people to stay here and I would come back again.

Stayed March 2014, travelled on business
Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewPhildene, Owner at Phildene, responded to this review, 26 March 2014
Hi Paul, Thanks for spending the time to review your stay with us on Tripadvisor.com and your comments Regards
John & Lorna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackburn, United Kingdom
1 review
5 of 5 bubbles Reviewed 17 March 2014

Very lovely owners, very welcoming and helpful, full cooked breakfast in the morning was amazing, home made fruit juice smoothies brilliant.

I loved our stay the staff were lovely couldn't have done anything more for us. Room was lovely with nice touches. When we come back to blackpool we'll be definitely staying here again and recommend it to anyone.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewPhildene, Owner at Phildene, responded to this review, 18 March 2014
Hi Robbie & Carly Thanks for spending the time to review your stay with us on Tripadvisor.com and your comments, look forward to your next visit Regards John & Lorna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

Lovely room, friendly and helpful hosts and outstanding breakfast selection. Room had lovely touches, chocolates, water, cakes, biscuits and a small bottle of white and red wine. Bathroom had everything you could need, including individually wrapped toothbrushes with toothpaste, comb, sewing kit and toiletries for him and her.
Breakfast, the Fully Monty was enormous, with local butchers sausages, gorgeous, wonderful pots of fruit, granola and yoghurts and my husband was offered the best vegetarian breakfast that exceeded anything offered in any other hotel, including the big chains. Tempeh, vegan sausages, everything separately cooked, cereals, soya milk, soya yogurt, it goes on...

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sensible68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewPhildene, Owner at Phildene, responded to this review, 17 March 2014
Hi Folks, thanks for reviewing your stay with us on Tripadvisor.com and your kind comments, we are please you enjoyed our breakfast and service. Regards John & Lorna
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1 review
5 of 5 bubbles Reviewed 3 March 2014

I loved our stay the staff were lovely couldn't have done anything more for us. Room was lovely with nice touches. When we come back to blackpool we'll be definitely staying here again and recommend it to anyone.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodies92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewPhildene, Owner at Phildene, responded to this review, 4 March 2014
Hi Jodie, Thanks for spending the time to review your stay with us on Tripadvisor.com and your kind comments, we look forward to your next visit. Regards John & Lorna
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Cinderford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 December 2013

Stayed at the hotel on the 29th and 30th November. We were met by Lorna and offered tea and coffee. She told us about places of interest for our weekend. She then showed us to our room which was lovely. She'd even put some little cakes in the room for us.

The breakfast was fantastic, would definately stay there again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rexy43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewPhildene, Owner at Phildene, responded to this review, 12 December 2013
Hi Folks Thanks for reviewing your stay with us on tripadvisor.com and your kind comments. It was a pleasure meeting you both and we look forward to you returning and staying with us again. Regards John & Lorna
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Leeds, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 December 2013

My boyfriend and I were really impressed with our evening away and were glad we chose the New Phildene Hotel. It's location is great, off the main strip so you're not too close to all the noise, but within easy walking distance of the main attractions.

We stayed in a superior deluxe double, and it had everything we needed and more. We weren't too sure how to work the shower, and Lorna was instantly up to help. The room was spacious,decorated to a good standard in a tasteful modern style with the lovely added extras. It was well thought out in terms of plug sockets, lighting, mirrors etc and we had more than enough towels and hangers for the two of us.

The breakfast the next day was great, we were encouraged to eat as much as we could manage, and the cooked breakfast was gorgeous, a lovely treat. Lorna was an excellent hostess, she was so efficient and couldn't do enough to help and make us comfortable, you can tell she loves what she does.

If we were going back to Blackpool, we wouldn't stay anywhere else and would highly recommend this to anyone. We would want to return to stay in the same standard of room, and would say if you can manage, it's definitely worth the extra spend.

Thanks to Lorna who was a star

Room Tip: We would want to return to stay in the same standard of room, and would say if you can manage, it...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewPhildene, Owner at Phildene, responded to this review, 3 December 2013
Hi Charlotte & Dean, Thanks for spending the time to review your stay with us on Tripadvisor.com and we are pleased we were able to resolve the slight problem with the shower with immediate effect. it will be a pleasure to welcome you both back when you are next in Blackpool. Regards John & Lorna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Phildene

Property: Phildene
Address: 5-7 St. Chads Road, Blackpool FY1 6BP, England (Formerly New Phildene Hotel)
Phone Number:
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #112 of 911 B&Bs / Inns in Blackpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Phildene 4*
Number of rooms: 14
Official Description (provided by the hotel):
The 4 Star Phildene Blackpool is graded by visit Britain as 4 Star Silver Award (Guest Accommodation) with a visit Britain breakfast award, We are Ideally located 25 metres from Blackpool seafront, opposite St Chad's Headland. Just a short walk from the centre of Blackpool and all major attractions. Perfectly suited for both business and leisure guests as we do not accept children (Child Free Property), or Stag/Hen Parties. You will find more than just a warm and friendly welcome. We pride ourselves on accommodating our guests every need. We are sure to provide you with everything you might need. We feature a Wine & Coffee Bar, a pool table, a wide selection of breakfast foods (including full English, vegetarian, Gluten Free, continental and a selection of cereals). We also offer high-quality pub-grub, We are a Smoke Free Property Including electronic and vaping. Our rooms are comfortably furnished, classically decorated and serviced daily. all are en-suite with hospitality trays and complimentary toiletries. Our values are quality, service, comfort and value. We cater for singles And couples only. Limited public parking is available on street (Not Guaranteed). Open to non-residents and a member of the tourist board. For the comfort and convenience of the majority of our guests this hotel is a child free zone, (Age 18 + Only) Accordingly we reserve the right to decline entry to persons below the age of 18. ... more   less 
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