We booked this hotel with deposit taken with Terry (owner) over the phone early in the morning and explained it was a special treat for our daughters birthday. I then reveived a phone call at 8.25pm that same night to say that she had not had chance to go on the computer to make the room unavailable and that someone else had booked online after us so she will honour their booking even though she admitted when we booked and deposit taken the room was still available. So beware and avoid!
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