I should of been warned off this hotel when the receptionist asked me, when I was booking over the phone, if I was a negro boxer ,when I told him my name is Hayes!
The hotel it's self looked nice enough when we arrived. We were shown to the room which was clean and well presented.
The room had a Jacuzzi, which was the main reason we chose this '5 star' hotel. I started to run the bath and realised there was a problem with the plug. I looked around the room for the phone and to my surprise couldn't find one. So I walked down to the reception. A gentlemen came to the room to look at the plug! It seemed to be an issue with the spring mechanism. He told me he would try and mend the plug or find an alternative solution. 5 minutes later he returned to the room with a plug from the kitchen and one from another room. The one from the other room fitted and he left.
I proceeded to run the bath. Once the bath was filled I turned on the Jacuzzi. A terrible gas filed the room and the Jacuzzi wouldn't turn back on. After several failed attempts and decided to walk back down to the reception and ask for further assistance. The same gentleman returned to my room whilst girlfriend lay in bed very annoyed. He couldn't fix it and told us we had the change rooms. Our new room was definitely a down grade. Smaller and no views.
We both finally managed to have our Jacuzzi and decided to watch a DVD.
The DVD player wasn't working. Again I walked down to the reception, in my bathrobe and very p***ed off. Another gentleman came to the room and proceeded to tune in the tv! No av button, no hdmi! Tune in the DVD player ffs!
We lay down to watch the film.
We were both sweating and hot. At first we put it down to just getting out of the bath, but we became hotter and hotter. We had both windows wide open and all curtains open, but It didn't help. We couldn't sleep.
The next day I handed back the room key, politely told them we was not having breakfast and how we were unhappy. They gave us £25 off our £150 bill.
Bunch of cowboys!
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- Also Known As:
- Number One South Beach Hotel Blackpool
- #1 South Beach
- Number 1 South Beach