We arrived at the hotel and were greeted by a lovely lady at the reception and told us where the cheapest and closest car park which was half price to the one advertised with the hotel. Unfortunately when we arrived the boiler had broke but were assured it would be fixed within the next few hours. In total the boilers had been out of service for over 24 hours and we were unable to take a shower until 10pm at night after we had already been out. To make matters worse two of the staff that we spoke to lacked people skills when enquiring about the hot water issue. The hair dryer did not work either. Shame as the room was lovely and great for what we wanted. We will not be staying here again due to the staff.
- Official Description (provided by the hotel):
- Lancashire's finest tourism destination offers fantastic attractions and entertainment. Ibis Styles Blackpool will give you that great night's sleep and everything you need for a great stay. The hotel is ideally located on the main promenade and town centre close to the shops and within easy walking distance of famous attractions such as Blackpool Tower, Grand Theatre, and the Winter Gardens. The hotel is less than 1 mile from Blackpool North Train Station and 2 miles from the Pleasure Beach. The hotel is close to several car-parks. Discounted charges available from GBP 7 per day (24hrs) to GBP 16 per 5 days. Limited on road parking available nearby. Drop-off point outside hotel. Contact hotel for full details. Sea View room upgrades are now available ... more less
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