We felt largely ignored by the staff and in the way. Everything was delayed or cancelled. The dinning room had one staff for sixteen guests. The food was under or over cooked. On Saturday they ran out of food and my mother and I had to go out. You could not even get a wheelchair user in the first bedroom. The bedrooms were so basic it was more like a youth hostel and one bedside cabinet, a small cupboard in the bathroom plus a rusty bin. We switched off four radiators and left a window open. Hard beds and like sleeping in a plastic bag. In the games room barely room to fit the wheelchair in and the ceiling looked as if it would collapse with tiles soiled and loose.
- Official Description (provided by the hotel):
- The New Mayfair Hotel has been established for over 10 years, becoming one of Blackpool’s leading hotels for people with disabilities. We’re part of the national Care Quality Commission, which means we meet national standards of quality and safety.Stay at Blackpool’s specialist accessible hotel, overlooking the seafront and recent multi million renovated South Promenade. Our freshly decorated ‘Sea View Accommodation’ with panoramic views offers that authentic seaside experience. The New Mayfair is part of the Safehands Group, a leading provider of care services who ensure our service is second to none. The Hotel is within easy reach of all Blackpool’s main attractions so you’re guaranteed to get the most out of your trip. We also offer pick up and return services, home cooked meals and entertainment packages.So if you’re looking for a specialist accessible hotel in Blackpool look no further: The New Mayfair has it all. ... more less
- Also Known As:
- Safehands At The New Mayfair Hotel Blackpool