Having stayed at this hotel before and thoroughly enjoying it my friends and I were looking forward to returning but on arrival we were disappointed. We were told we were the only people in the hotel (and now I'm not surprised) and they would not be putting heating on due to this. It stunk of damp and was freezing, obviously not had heating on all winter. They put us all in one room (3 girls, 3 boys) obviously because they only wanted to clean one room. There was an open bottle of bleach in bathroom and no bin anywhere. Could tell they just didn't want us there, daren't ask for anything. Wanted money up front and frankly was quite rude about it. Would not open bar and when asked to huffed and puffed. There was no smiles or pleasentries, breakfast may as well of been slung at you. But the worst of it is both keys to outside door did not work!! One friend came home by herself at about 1am and could not get in. Rang bell would not open door. Sent another friend with other key to hotel in taxi which cost him £8 to still not be able to open it. Eventually they opened door and did not even apologise! We all had to come back as could not have risked this happening again. Spoilt our night and no remedy offered. Even told them that morning keys and doors were dodgy! In morning accused friend of locking herself out. Yeah like that can happen. Was so shocking but daren't complain because think we would of got a mouthful. Between us it cost £180, which I don't think they deserve! Trust me even if you've stayed here before and liked do not go back..,gone really down hill and just awful!!
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