A little disappointed with our stay. Reviews I read seemed to be based on previous owners!! Although the staff initially friendly when we first arrived and the breakfast nice I would just say that the room we had wasn't the best (by the looks of the advertised pictures of other rooms).
We had to leave a note to get our duvet changed (we'd spilt a drink on it) and spent an hour trying to get hold of them to lend an iron...
They did give us the family room at the price of a double but room 13 had the smallest shower cubicle I have ever seen (not ideal for a 6'3 man). The bathroom wasn't cleaned during our stay either. We also ran out of toilet rolls so had to go and pinch one from downstairs.
We could have of course asked for these things, but not the kind of service you'd expect when paying £170 to stay for a weekend.
We couldn't even raise these concerns on departure, as again owners no where to be seen and we had to just drop our key off in a box on departure. No 'thanks for staying, hope you had a nice stay, thanks for giving us £170 for your stay '.
Great location though for shops, Winter Gardens and the Tower.
- Official Description (provided by the hotel):
- The Carlton is a family run guesthouse catering for families, couples and senior citizens. Ideally situated we are two minutes walking distance from the Town center, the Winter Gardens, Blackpool Tower, Theaters and Piers. Also being within easy reach of the Zoo and the world famous Blackpool Pleasure Beach. You will find a warm welcome awaits you upon your arrival. ... more less
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