Stayed with family in July for the second time.
Room was O.K but beginning to look dated. The spa is excellent. The hotel staff were lovely but food service in the restaurant and the Victory pub intolerable slow, not due to the serving staff but down to mismanagement. Food order was 'lost' in the restaurant kitchen so we were sitting down for an hour before food appeared. The same happened in the Victory pub.
The main issue though is the heat within the hotel rooms from the first floor upwards. The bedroom was unbearably hot and I ended up sleeping on the floor which was marginally cooler than the bed! When I complained at check out the gentleman on the front desk advised that there had been many complaints but the hotel has no air conditioning. I asked to lodge a formal complaint and was promised a call or email from the manager but guess what - no response!!
Playing golf was also a stressful experience. Two four balls had been booked in front of a 3 ball and us, a two ball group. One of the four balls were obviously a stag do who just couldn't play golf and didn't know the etiquette so ended up launching balls onto other peoples greens and generally mucking about causing a massive backlog. Nothing was done by the course management. We wouldn't play here again.
- Official Description (provided by the hotel):
- Village Hotel Blackpool is set in 236 acres of Fylde coast countryside, the hotel is the perfect base for a relaxing leisure break with the splendour of the Trough of Bowland and the Lake District only an hours drive. There's all the fun of the Pleasure Beach, piers and Golden Mile just minutes away offering something for everyone. Village Hotel Blackpool has 174 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, 3 Squash Courts, 3 Tennis Courts, Indoor and Outdoor Swimming Pools, Championship Golf Course, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more less
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- Also Known As:
- Village Herons Reach Hotel Blackpool
- Herons Reach Blackpool
- Herons Reach Hotel Blackpool
- Blackpool De Hotel Vere