Me and my partner took my 4 year old grandson away for 1 night on the 28.05.14 and booked this hotel however on our arrival we were told that our room would not be ready for at least 3 hours after we had requested an early check in because of our luggage and the little one.After being given the key for the room to put our luggage in on opening the door the room was absolutely discustingly and filthy. Came back at 2pm collected the key to room no0353 and upon our opening the door to our room we were shocked to say the least. The description given of the hotel on the website are a million miles away from what we were faced with. Curtains were shabby with linings full of holes and the view from window was dominated by a metal roof covered in bird faeces.Food was very poor for that standard of hotel.We decided not to have any food and opted for a drink only. This was not a very happy experience for me and my partner and our grandson.This hotel is in dire need of repairs and the staff could do with customer service training. This is only a brief summary but I could go into more details if needed.
- Official Description (provided by the hotel):
- The Britannia Savoy Hotel Blackpool is a popular and intimate Blackpool hotel, located on the quieter North Shore. It is nearby many of Blackpool's famous attractions and sits proudly overlooking the beach so if you are looking for Blackpool hotels on the seafront then consider the Savoy - fantastic location and value for money. ... more less
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- Also Known As:
- Savoy Hotel Blackpool