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“Excellent stay superb staff” 5 of 5 bubbles
Review of Hilton Blackpool Hotel

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Hilton Blackpool Hotel
Ranked #35 of 72 Hotels in Blackpool
GreenLeadersSilver level
Level Contributor
77 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent stay superb staff”
5 of 5 bubbles Reviewed 13 May 2012 via mobile

The staff in this hotel are superb they really go the extra mile to give good customer service. The hotel is large,rooms fine with all mod cons and breakfast and dinner superb-even the fussiest of eaters will be catered for well done Hilton blackpool

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Luckykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,729 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (777)
Date | Rating
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English first
Carlisle, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 May 2012

We stayed at the Hilton Blackpool for our Honeymoon and loved it so much that we stayed an extra night.
The staff are brilliant and the food is to die for!

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Viv720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton Coldfield, United Kingdom
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 12 May 2012

fabulous hotel, good food, swimming pool not up to normal hilton standards but I believe they inherited it from the previous owners. The beds have been changed recently having stayed there before we were very dissapointed to discover the beds have been changed to solid wooden bases with normal mattresses. When you sit on them they do not give. the only people who were happy with them were the grossly overweight guests. Most guests complained. We asked to be moved but the rooms all had the same beds. We were promised mattress toppers which turned out to be covers the same as sheets so we ended up sleeping on the duvets with a car blanket taken from the car as cover. All rooms have a sea view. Why spoil it with lousy beds.

Room Tip: if you are overweight or can sleep on a clothesline then this is the hotel for you.
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank audrey r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review, 25 May 2012
Sorry to hear you found the beds to be uncomfortable, we have received no further recent complaints regarding this and the majority of beds have been replaced recently in accordance with Hilton standard. I was pleased to hear you enjoyed some of the hotel services and facilities we have to offer and hope you will return on a future occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester
Level Contributor
103 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

I have stayed at this hotel quite a few times on business outside the main holiday season. It is easy to reach by car and is only about 10 minutes walk to the centre of Blackpool. I would think all rooms have some type of view of the sea - every one I have stayed in has.

The hotel has a good swimming pool. The food has always been very good for both breakfast and the evening Buffet. When the hotel has a low occupancy there is not always Buffet on so check when you book in. Will use any time I come to Blackpool out of season in the week as it gets quite pricy at weekends especially in season.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank bigstays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review, 25 May 2012
We were pleased to see you enjoyed the hotel services and facilities we have to offer and will return. Thank you for your positive feedback this is most important to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton,Scotland
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 8 May 2012

The receptionist could not have been more welcoming and friendly and were quickly checked in. Our room was rather small and had stained bedsheets and tired decor which was from the 80s I reckon. We were then moved to a family room which is a better size with a queen bed but again the furniture/decor was rather tired looking.
Dinner and breakfast in the restaurant was perfect. Staff in both bar and restaurant were very friendly. Swimming pool/sauna was very clean and well kept.
I would probably stay here again.
One thing to note is that trams are now 1 every 30 minutes and not as frequent as they used to be.

Room Tip: Ask for a larger room.
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  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hafc75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review, 25 May 2012
We were pleased to see you received a warm and friendly check in and you enjoyed your meals in the hotel restaurant. Our bedroom and bathroom refurbishment programme is on a rolling programme according to busines levels in the hotel and our next refurbishment phase will commence in the near future. I am sorry we did not have a recently refurbished room to offer you. Thank you for your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lytham St Anne's, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 7 May 2012

Felt that i must write this review after again visiting the hotel?and found the same has always during our visits that the standards are very good in all aspects?from the greetings of the concierge to reception staff and the restaurant manager always very professional and geniune.the standards of qaulity food is always very high and the wife and i cannot praise them all enough would reccomend this hotel to anyone.

Room Tip: corner suites are large and sunny during summer
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  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BRIAN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review, 25 May 2012
We were pleased to see you enjoyed your stay and the staff provided a great and friendly service for you, and you particularly enjoyed the food. Thank you for your positive feedback we will certainly pass this onto the staff concerned.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north wales
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 May 2012

Just back from a very enjoyable stay at the Hilton.The staff were friendly and very courteous at all times,we were on a Hilton package including breakfast and four course dinner,excellent value.
The room was clean and spacious and food was first class.

Room Tip: Always ask politely if there any upgrades available.
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  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank daviddavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review, 25 May 2012
Pleased to hear the staff provided a courteous and friendly service for you and you enjoyed your stay. Thank you for your feedback this is most important to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Blackpool Hotel

Property: Hilton Blackpool Hotel
Address: North Promenade Sea Front, Blackpool FY1 2JQ, England
Phone Number:
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Blackpool
#5 Luxury Hotel in Blackpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Blackpool Hotel 4*
Number of rooms: 274
Official Description (provided by the hotel):
Enjoy all the fun of the seaside at the Hilton Blackpool hotel. Located on Blackpool’s famous Promenade, take in delightful sea views and enjoy easy access to many popular attractions. This central Blackpool hotel near Blackpool Tower offers excellent transport links and ample onsite parking for private cars. Choose from a range of spacious guest rooms, family rooms and suites at the Hilton Blackpool hotel. Surf the web with high-speed internet access, watch an on-demand movie on the LCD TV or simply relax. Upgrade to a suite for extra space and guaranteed sea views. With 11 flexible meeting rooms, business is easy at the Hilton Blackpool. Host an important meeting or lavish reception for up to 800 guests in this adaptable venue and stay in touch with wireless internet access, which is complimentary in all public areas.Enjoy complimentary access to the LivingWell Health Club during your stay at the Hilton Blackpool. Swim in the heated pool, work out in the 24-hour fitness center or de-stress in the relaxing sauna. The hotel’s beauty suite offers a range of luxurious treatments including facials and massages for a spot of pampering. Indulge in a delicious meal from the carvery in the Promenade Restaurant then enjoy evening entertainment most weekends and a relaxing drink in the Lounge Bar. ... more   less 
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Also Known As:
Blackpool Hilton Hotel
Hilton Blackpool

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