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“Sea Views and a step away from the main drag”

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Hilton Blackpool Hotel
Ranked #37 of 70 Hotels in Blackpool
GreenLeadersSilver level
Blackpool, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Sea Views and a step away from the main drag”
Reviewed 29 July 2013

Located on the sea front at the North End of the Golden Mile the Blackpool Hilton offers a comfortable stay with good parking. (Extra charge!) There are plenty of buses and trams down to the central areas and being just a stap away makes it a tad more relaxed and less noisy. All the usual facilites you come to expect from a Hilton Hotel, bars, pool. fitness suite and helpful and very friendly staff.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gordon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 30 July 2013
I was pleased to hear you enjoyed your stay and the hotel services and facilities we have to offer, and you particularly enjoyed the leisure centre facilities and the hearty breakfast. Thank you for your feedback this is important to us. Nick Taylor, General Manager`
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English first
Leicester, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 July 2013

I have never been to Blackpool, but wanted a short break for 6 family members and one tot. We have stayed in various types of hotels, some very expensive, and can honestly say that the Blackpool Hilton had the best customer service of all. We were made to feel very welcome, the food was of a high standard, public areas were spotless and cool. The 3 double rooms we booked all had great views, were a bit tired in decor, but were more than adequate, and fans were provided to help against the hot weather. Blackpool was very enjoyable, and the recent changes to the sea front are excellent. I would recommend Blackpool Hilton, they really know the true meaning of excellent customer service.

Room Tip: Ask for a sea view room, 6th floor.
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  • Stayed July 2013, travelled with family
    • Value
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Helpful?
Thank Lins S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 30 July 2013
We were delighted to hear you and your family enjoyed your short break at the hotel and the staff provided a first class customer service for you, and you all enjoyed the food. We were also pleased to hear you were impressed with the changes to Blackpool seafront itself. We look forward to welcoming you all back in the future. Nick Taylor, General Manager
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London
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 July 2013

My Mum picked this Hotel in Blackpool for her 60th. I thought she had gone a bit barmy in all honesty but we set our expectations and hoped for the best. We parked up in the rather stark car park (£5/24 hours - really not bad at all) and made our way to the first floor lounge. We had a drink, lovely genuinely friendly bar staff and proceeded to let the grandparents chase him around our sofa area. A chap approached looking very officious (Assistant Manager) - only to bend down and try and chase him about. It set the tone for the whole stay - friendly efficient staff that seemed to genuinely want to be in the hospitality business. Great food in the restaurant. They seemed to separate loud parties (the people you would expect in Blackpool) from families both in the dining rooms and the hotel floors. We had a lovely cot put into the rooms. The kettle was a proper kettle (good for bottles). Requests for a fan took 3 minutes max to arrive. The rooms were perfectly satisfactory and the beds comfy. Blackpool itself was a real surprise. The new seafront really makes a difference and knowing how well the Hilton Blackpool treats its guest I will be back again. Thanks to all for helping make my Mums birthday so great.

Room Tip: We had a 6th floor sea view. Could see the Tower and had great sea views
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  • Stayed July 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dunnoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 31 July 2013
I was delighted to hear you all had a brilliant stay and enjoyed the hotel services and facilties we have to offer, particularly the room, the food, and the staff who provided a great services for you. Thank you for your feedback, we look forward to welcoming you back on a future occasion.
Nick Taylor, General Manager
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Dunoon, Scotland, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 July 2013

Stayed here on a short break Last week. Firstly the good points room health suite and restaurant were all as you would expect from Hilton. The check in procedure was quick and the receptionist was very helpful. Now the bad points we had to pay to park our car in the hotel car park, we had to pay for wifi access in our room (not unusual) but would only let two devices connect which was a problem because our son had his tablet with him as well so that was another £10 to get him connected. Lastly the check out procedure was shocking. Our bill had suddenly gone up although we had paid for our room 2 months in advance. The receptionist was very unhelpful saying that there had been an admin error at the time of booking and there was nothing she could do to help and proceeded to take the money from the debit card we had registered on arrival. Funnily there was no manager available to speak to us and the extra cost was not mentioned at check in. We won't go back

  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank Roddy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 30 July 2013
I was pleased to hear your check in went smoothly however I would like to apologise that the check out procedure did not go so well, and for the poor custromer service. I am sorry if there was a misunderstanding with your payment at the time you made your reservation and this was not taken at that time if this was your intention. There are various terms and conditions attached to different offers available, I am sorry for the misunderstanding. I have taken on board your comments regarding wi-fi in the room, this service is available free of charge in the public areas and lounge bar. Thank you for your comments and feedback this is most important to us. Nick Taylor, General Manager
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leeds
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 July 2013

We did stay earlier this year and we were glad to return however it was not quite as good the room was a little tatty and worn and a previous guests hairs around the bath tub, however we will return again especially as it is value for money and in a good location.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank tilly102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 30 July 2013
I was pleased to hear you enjoyed your stay, and the location of the hotel and your stay was value for money. I am sorry that the room had not been serviced properly for which I have no excuse, and we did not have a recently refurbished room to offer you due to business levels in the hotel. The rooms are refurbished on a rolling programme according to business levels in the hotel so that we may bring all of our rooms up to the same standard. Thank you for your feedback this is most important to us. Nick Taylor, General Manager
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Workington, England, United Kingdom
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 July 2013

Lovely hotel! Great for parking...just to far to walk into Blackpool...plenty of trams tops only the trams drive on by because they are full. Fabulous facilities though, gym , pool and resteraunt
...specially breakfasts really A****

Room Tip: Sea view good just to far to walk to centre.....
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  • Stayed July 2013, travelled with friends
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    • Cleanliness
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Helpful?
Thank Heather A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neath
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 July 2013

Really enjoyed our stay at the Hilton Blackpool.

We paid a little extra and had a club room, so we had a nice King size bed which was nice. The room was clean and a nice size. The only negative was no aircon, we stayed 5 nights on the hottest few days of the year, we did get a fan which helped.

The breakfast was nice, hot and cooked well.

The evening meal was excellent value £18 for 3 course buffet style, all cooked well and good selection. We had a nice evening overlooking the sea, and enjoyed our meal.

We will return, one of the better hotels in Blackpool.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karl100100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 30 July 2013
We were pleased to see you enjoyed your stay and the hotel services and facilities we have to offe, and you took advantage of the upgrade and extras. The hotel is airconditioned in the public areas, lounge bars and restaurants, I am sorry you felt unformfortable in the bedrooms during this particular hot spell. I was pleased to see the staff provided you with a fan for the room. Thank you for your feedback, we look forward to welcoming you back to the hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Blackpool Hotel

Property: Hilton Blackpool Hotel
Address: North Promenade Sea Front, Blackpool FY1 2JQ, England
Phone Number:
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Blackpool
#5 Luxury Hotel in Blackpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Blackpool Hotel 4*
Number of rooms: 274
Official Description (provided by the hotel):
Enjoy all the fun of the seaside at the Hilton Blackpool hotel. Located on Blackpool’s famous Promenade, take in delightful sea views and enjoy easy access to many popular attractions. This central Blackpool hotel near Blackpool Tower offers excellent transport links and ample onsite parking for private cars. Choose from a range of spacious guest rooms, family rooms and suites at the Hilton Blackpool hotel. Surf the web with high-speed internet access, watch an on-demand movie on the LCD TV or simply relax. Upgrade to a suite for extra space and guaranteed sea views. With 11 flexible meeting rooms, business is easy at the Hilton Blackpool. Host an important meeting or lavish reception for up to 800 guests in this adaptable venue and stay in touch with wireless internet access, which is complimentary in all public areas.Enjoy complimentary access to the LivingWell Health Club during your stay at the Hilton Blackpool. Swim in the heated pool, work out in the 24-hour fitness center or de-stress in the relaxing sauna. The hotel’s beauty suite offers a range of luxurious treatments including facials and massages for a spot of pampering. Indulge in a delicious meal from the carvery in the Promenade Restaurant then enjoy evening entertainment most weekends and a relaxing drink in the Lounge Bar. ... more   less 
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Also Known As:
Blackpool Hilton Hotel
Hilton Blackpool

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