Checked in late (2am) requested a quiet location(a request I understand) this didn't work out for me. Booked & paid via Expedia on arrival was told my c/card was declined... 1) PAID Expedia & printed the reservation out! 2) guy kept quoting the wrong price (although I paid via Expedia...) 3)the card # was not the same of any of my c/cards I had. In the end he told me sort it out in the am...(i used express checkout and left in the AM!)
The room window had been left open & was freezing. Radiator was not working no kind of climate control in the room. Bathroom stank awful no ventilation. Towel rack was coming of the wall. Most uncomfortable bed(2 singles beds, 1 traveler...) EVER!!!
Breakfast was usual OK, once again had to keep asking for coffee, waitress would just walk by without asking! Is it really that hard?!?!?
I have colleagues that stay here every week for the last year & half they have said this has to be the worst un-organized hotel, simple requests baffle the staff. They have stayed @ other hotels (ie. The Grand) and said it was so much better!
I wish I stayed at the ibis in Preston(more comfortable KING size beds..) instead..which I will from now on wanted to try out the Hilton #BIGFAIL
- Official Description (provided by the hotel):
- Enjoy all the fun of the seaside at the Hilton Blackpool hotel. Located on Blackpool’s famous Promenade, take in delightful sea views and enjoy easy access to many popular attractions. This central Blackpool hotel near Blackpool Tower offers excellent transport links and ample onsite parking for private cars. Choose from a range of spacious guest rooms, family rooms and suites at the Hilton Blackpool hotel. Surf the web with high-speed internet access, watch an on-demand movie on the LCD TV or simply relax. Upgrade to a suite for extra space and guaranteed sea views. With 11 flexible meeting rooms, business is easy at the Hilton Blackpool. Host an important meeting or lavish reception for up to 800 guests in this adaptable venue and stay in touch with wireless internet access, which is complimentary in all public areas.Enjoy complimentary access to the LivingWell Health Club during your stay at the Hilton Blackpool. Swim in the heated pool, work out in the 24-hour fitness center or de-stress in the relaxing sauna. The hotel’s beauty suite offers a range of luxurious treatments including facials and massages for a spot of pampering. Indulge in a delicious meal from the carvery in the Promenade Restaurant then enjoy evening entertainment most weekends and a relaxing drink in the Lounge Bar. ... more less
- Reservation Options:
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- Also Known As:
- Blackpool Hilton Hotel
- Hilton Blackpool