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Hilton Blackpool Hotel
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Reviews (4,396)
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1,280
1,352
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478
339
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All reviewssea viewsauna and steam roomfamily roomper dayrestaurant stafftram stopleisure facilitiesbuffet stylebreakfast was excellentsea frontenjoyable staybar areaself servicestayed for one nightnorth piershort breaktown centre
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2,814 - 2,819 of 4,396 reviews
Reviewed 31 May 2014 via mobile

I stayed at the Hilton with my family 2 rooms for 2 nights. The rooms were spacious but bathrooms very cramped & needed updating. The beds were not very comfortable, there were stains on the duvet for the sofa bed & pillows were just
Horrible. The card keys for the rooms didn't work, so we were struggling to get in & out, replacements were given the next day. Noise could be heard from the corridors & doors slamming, so not a relaxing stay at all.

I requested a sea view well in advance but was given a side street car park view. When asked to be moved to a room with a better view, we were told to pay extra on top of the almost £500 we paid for the stay.

As for the staff, they were excellent. They were lovely, respectful, hardworking & amazing.

Would I stay at the Hilton again? No! It was definitely not worth the stay. I only booked here for the brand name & it was supposed to be a surprise for my sister but didn't live up to its name.

Stayed: May 2014, travelled with family
3  Thank Maryam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Rooms are very dated. Cleanliness clean and changed everyday. Service in Bar excellent Food waiting at busy time as can be expected Location North 10 mins walk to centre which was ok Car Park not free of charge £5 per night

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Stayed here the other week on business, not sure if I'd go back.
The staff are very friendly and helpful but at times seemed to not know what to do. The hotel rooms could do with a major revamp as their was times I thought I was in a backstreet B&B. TV reception was poor and I was concerned by the marks on the lift doors and scraping noise they made when closing whether I'd make down to the ground floor.
I've stayed in a lot of Hilton's but doubt if I'll end up back here.

Stayed: May 2014, travelled on business
Thank Ged R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Booked this hotel for a short break, was a reasonable price albeit that we upgraded to a full family room which in the picture looked great with a separated room with bunk-beds for the kids. The bunk-beds are not full size so my 14 year old son did not fit so had to sleep on the sofa bed. Based on this we could have booked the room down and paid less. We were also advised that we 'may' have breakfast included in the deal but this was up to the hotel when we get there. unfortunately they decided that breakfast was not included.

The Spa, which my wife was looking forward to is not operated by the hotel, it's managed by some one else, not that thats a problem but it's not a full spa experience. Swimming pool area is also a little dated. that being said the gym is very good and they have a small separate gym that is open 24 hours.

It is one of the largest hotels in the area and overall our stay was good.

  • Stayed: March 2014, travelled with family
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Thank Jaxxx77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed here over Easter to visit both Blackpool and Liverpool. We had a family room which was spacious and comfortable. The check in service was good. The only drawback is that the hotel is further from the train station, Blackpool North than we would have liked. The tram stop is right outside the front of the hotel and we used this several times two egg into the centre of the city. We used the pool and sauna which was fun and clean.

  • Stayed: April 2014, travelled with family
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1  Thank Deem42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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